“Ordered a funko pop for my daughter and Deena that works At this store was amazing helped us with the ordering process and called us when it came in she knew we lived in Ontario and help onto the order till we could get back to port Huron! The service from this girl was top notch! Your kindness and dedication did not go unnoticed!! Thank you so much Julie and Rob L Ontario Canada!!”
“I stopped in today to do last minute gift shopping and Ally and Quinne were amazing!! We had fun chatting and I ended up with the cutest stuff, they were so helpful and I’ll be back to see them :))”
“I needed to find a new place to get a haircut. I've been putting it off for over two years, which isn't normal for me. JCPenny's was having a weekend salon sale, and I decided to try them out. Em was my stylist. She listened to exactly what I asked for. I could tell she was skilled with her shears. It put my mind at ease. I'm very happy with my haircut, and I wouldn't hesitate to return.
Thank you!”
“What made this visit truly stand out was the exceptional care and effort from Shannon and the store manager, Troy. I had come in to return an item and mentioned an issue from my previous trip, and instead of offering a quick apology or standard response, Shannon immediately took the time to really listen and understand what happened. She was incredibly kind, patient, and especially thoughtful toward both me and my son.
Shannon went above and beyond by involving Troy, and together they explored multiple solutions to ensure I didn’t miss out on any discounts or coupons. They didn’t settle for the easiest option, they genuinely worked to make things right. At one point, I even felt bad for how much effort they were putting in, but they reassured me with such kindness and professionalism that it was no trouble at all.
This wasn’t just good customer service, it was outstanding. Their teamwork, compassion, and commitment to making sure I left happy made a lasting impression. Experiences like this are exactly why I will continue to shop here. I truly appreciate the time and care they gave, and they both deserve recognition for going above and beyond.”
“The team at spencers were very nice and thr store was very organized.
Cassie was a big help she took her time helping me find a hoodie that I liked and she made me smile and feel welcomed in the store.
She got me a very good deal and I was very delighted she helped me out.
Alana also helped me pick out a funny gift bag and she made sure the item fit in the bag neatly.
This is a great store and A great team spencers has thank you Cassie and Alana!”
“When one enters a kohls one is immediately transported to ones youth. And of you use your imagination you could imagine spilling out into a mall teeming with hordes of people sharing a retail experienceHowever the mall is across the street and no longer provides this experience. That's why in this town everyone comes here. This has all of the beautiful sameness of the department stores you remember. It has almost anything that you could want. Only with robotic voices that direct you to the register that is currently open.Prices are what you would expect but guess what you can earn Kohl's cash!Definitely a worthwhile department store”
“I don't live in the area, or the Ft. Gratiot JCPenney store would be my favorite place to shop. The store is bright and clean -- and well stocked with beautiful clothes at great prices. The sales associates are great -- Special shout out to Dan, who was especially helpful and knowledgeable.”
“Store looked good clothes looked cute just forgot my wallet I wish the red dress called paisley halter midi dress wasn't like a momo dress I like my hour glass figure and want to show it off in something cute just because I'm plus size doesn't mean I'm fat I have curves I need to be confident about not just the dress that hides my body and makes me feel shameful for my beauty I also hope they will come out with a push up bra line I'm a 40 ddd and would love if they didn't just carry bracelets and sports bras that can't hold my girls up if you know you know ?”