“Our experience with Nateya was outstanding just like it was on our previous purchase in 2024. Nateya goes above and beyond in trying to make your buying experience easy and enjoyable 😀We highly recommend calling her when you are looking to purchase a vehicle!!”
“I have always had a wonderful experience and this was no exception. Scott explained what was needed and the a price range it could cost. The work took a bit under the expected time and my car was parked very close to the waiting room. I use cane and Scott escorted me from the car to his station and then to the waiting room. I live within walking distance to Chey dealership but drive to to Grand Blanc for purchase as well as service.”
“Dealer I worked with stepped through all the options with me and hunted down the best deal possible given my situation. I’ve only financed two vehicles through Al Serra (the used lot down the road from this one, and then the Honda dealership), but both deals have been fair, quick to work through, consistent over the years, and thus - stress free!”
“I was just lot surfing the other day and got stopped and greeted twice first by Nick and then later by York. Neither of them pressured me or tried to force me inside. They both gave off an “I’m here when you’re ready” vibe, which was really refreshing. Even though I didn’t end up buying a vehicle, I had a great experience and would definitely recommend Grand Blanc Mitsubishi.”
“My wife 2025 XT-5 Cadillac was due for an oil change. Called last week and made an appt for Aug31 at 10:30 am. We arrived 10 min early and was politely greeted, Gave instructions And we went and waited IN the lobby.
45 min later we were informed the oil was changed , car washed and we can get our vehicle and be on our way. Overall We were very pleased with the service we receive.
Come this Feb, when our Lease is up we will be back to see Kristen Smith for our eighth vehicle from Al Serra.
Thank You
Karen & Jim Pushman”
“I was greeted and my vehicle was taken back right away. I was told it would be finished in about an hour to an hour in a half. I literally waited thirty minutes , and they were done. I had an oil change & tire rotation. They were very friendly. I would recommend this place to everyone.”
“They were very fast, included video footage of the services done, and even rinsed off my car for me. The guy who spoke with me throughout the process was very informative and very respectful. I will be back for future services.”
“Fuel pamp went out on my old chevy malibu. US 23 Auto, towed my car that night, and did the replacement for a fair price. Paid when job was done. Thanks guys. 👍”
“Visited today in the bitter cold (I'm so sorry lol). Altron and Derrick were phenomenal. Fast service, no hassle, checked my tires and filled my windshield wash. I had a $10 off coupon from their website and altron happily applied it. We were in and out within no time and had some laughs along the way”
“We had such a great experience buying our vw Beetle! From the moment we came in to the time we picked up the car, the whole process was smooth, easy and stress-free
A HUGE thank you to Tia!! If you’re looking for a car, i definitely recommend asking for her. She is absolutely amazing at what she does. She was friendly, patient, professional and genuinely cared about making sure we were happy with everything. She went above and beyond for us and made the entire experience so much better. She took the time to answer our questions, kept us informed and made us feel comfortable throughout the whole process
You can tell Tia truly cares about her customers and takes pride in helping people find the right car. Her customer service is outstanding and she deserves all the recognition!!!”
“If I could give Auto Pride Collision more than five stars, I would.
From the very beginning, Amy and Stephanie were absolutely amazing. They were friendly, knowledgeable, responsive, and made the entire process incredibly easy. I received text updates every day about the progress of my vehicle, so I never once had to wonder what was happening or chase someone down for an answer.
My insurance situation was also anything but simple. The vehicle was insured through my dad, who has since passed away, the insurance policy was in another state, and the accident itself happened in another state. There were plenty of opportunities for that to become a complicated mess, but they handled everything seamlessly. I never felt like I was being passed around or left to figure things out on my own. They simply took care of it.
Then there is the actual repair. The car looks fantastic. You would never know anything had happened to it. The quality of the work and attention to detail were excellent, everything was done right the first time, and I have not had a single reason to take it back for an adjustment or additional repair.
And somehow, after all of that, they even finished my car earlier than promised.
Nobody wants to need a collision shop, but if you find yourself needing one, this is exactly the kind of experience you hope to have. Excellent customer service, great communication, beautiful work, and people who genuinely know how to take care of their customers.
Amy, Stephanie, and everyone at Auto Pride absolutely earned this five star review. I would recommend them without hesitation and would trust them with my vehicle again.”
“Ask for Shane right away he will do what others can not everybody kept turning me to other shops Shane laughed and said easy fix and got it done right away if you want a stress free fix and wanna get it done right the first time make sure go to muffler man in grand blanc and ask for Shane and that will happen for you”
“These guys are the best out there without a doubt, I had previously went to MATICK Toyota looking to get a Tacoma as my previous vehicle had been in an accident. The guys there wouldn’t even give me time of day where as Jason from Randy wise knocked it out of the park. Step by step walked me through everything the truck could do and even held the vehicle for me while I got what i needed from my insurance, while the guys at Matick Toyota wouldn’t even talk to me without seeing the money first. Simply put you want to be treated like your business matters and have the best service possible it’s hands down Randy wise Toyota and definitely ask for jason”
“The entire team treated me with 100 percent A One professionalism. My salesman, Robert Roza, offered great advice on how to best meet my sales needs. There was a glitch with the car I purchased and the Service Advisor, Luke Bisby, treated me with compassion and understanding. I definitely recommend this dealership.”
“Just drove home our “new” to us 2018 gmc Acadia Denali and we are so pleased with our experience yet again with Al Serra. This will be at least my 4th experience purchasing a car at this lot and every time the car, service and sales team has been stellar. Not to mention Christ Bauer is hands down the most patient and knowledgeable salesmen, he doesn’t push cars he wants to sell, gave us great advice on what’s practical in our situation for my family. I couldn’t be more happier thanks again.”
“I came in on a day they were very busy with a big sale going on and somehow got a set of 225 65 tires but turned out I needed the 225 60 size. Both are recommended size for the car. A week later, when I thought the front tire might be hitting the fender on tight turns, I talked to Andy and he ordered the 225 60 size immediately and changed them the next day.”
“I bought my tires online and had them delivered to the store. Arrived at my appointment on time and Jamez checked me in. He and his crew of Clarke, Cam, and Maxwell got my care ready. I asked about replacing the battery. They worked it into their schedule and had me out pretty quick. Maxwell was very helpful in getting the battery. I appreciate the good service. My car feels much safer now.”
“I’ve now leased three cars through Al Serra, dealerships can be intimidating and stressful but all three times I’ve never been stressed or intimidated. Jason Morris and his team member Nichole make the process so easy, they’re very reassuring, extremely knowledgeable and reliable. I’ve never had a doubt that they wouldn’t successfully get me settled into the perfect vehicle!”