“My wife 2025 XT-5 Cadillac was due for an oil change. Called last week and made an appt for Aug31 at 10:30 am. We arrived 10 min early and was politely greeted, Gave instructions And we went and waited IN the lobby.
45 min later we were informed the oil was changed , car washed and we can get our vehicle and be on our way. Overall We were very pleased with the service we receive.
Come this Feb, when our Lease is up we will be back to see Kristen Smith for our eighth vehicle from Al Serra.
Thank You
Karen & Jim Pushman”
“Just drove home our “new” to us 2018 gmc Acadia Denali and we are so pleased with our experience yet again with Al Serra. This will be at least my 4th experience purchasing a car at this lot and every time the car, service and sales team has been stellar. Not to mention Christ Bauer is hands down the most patient and knowledgeable salesmen, he doesn’t push cars he wants to sell, gave us great advice on what’s practical in our situation for my family. I couldn’t be more happier thanks again.”
“The entire team treated me with 100 percent A One professionalism. My salesman, Robert Roza, offered great advice on how to best meet my sales needs. There was a glitch with the car I purchased and the Service Advisor, Luke Bisby, treated me with compassion and understanding. I definitely recommend this dealership.”
“Our experience with Nateya was outstanding just like it was on our previous purchase in 2024. Nateya goes above and beyond in trying to make your buying experience easy and enjoyable 😀We highly recommend calling her when you are looking to purchase a vehicle!!”