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10:00 AM - 7:00 PM
6232 Saginaw Rd, Grand Blanc
Internet Service Providers
“Grantavious was amazing he made me feel good about a phone that I didn’t want but I had to get it he was GREAT if y’all fire him I’m switching phone companies”
“Tim is fantastic at his job and making sure costumers are taken care of. He corrected issues he did not cause and remained patient with me the entire time. This is the only location I would ever recommend! Great job and big thank you Tim!!”
“Hannah was very helpful in assisting me in setting up my new phone. I would recommend her & the other Verizon staff at this store for any of your cell phone needs.”
“I recently had an issue with my phone service after returning from overseas. Stopped in to the SilverPkwy store and was greeted by the most helpful team who got to work sorting out the problem and getting my phone working again. I couldn't have been happier with the service I received.”
“Cameron was amazing, he was patient with us and our odd questions, as well as staying after closing time just to make sure we were helped to the fullest. Really appreciative of this kind of help nowadays especially with the location being on miller road. Thank you Cameron, Alyssa, Faith and Brandon. Much love!”
“In January we were looking to cut the cable, so to speak, and eliminate our costly satellite TV service with a rooftop OTA antenna. Setting up an appointment was quick and easy; only 2 days from call to installation. The installer recommended a Winegard Elite 7550 antenna. Installation was neat and clean - he was able to connect to the existing coax for our pay satellite service which minimized mess and disruption, and gave us antenna connection to both of our TV sets. The antenna works great - over 70 OTA channels - including all the networks I wanted like H&I, MeTV, and Comet. I don't miss Satellite at all, and have already saved hundreds of dollars since install. Only disadvantage - they don't carry any type of OTA DVR - I since purchased a Channel Master OTA DVR which works great.”
“Hands down the best Customer service ever! I was having an issue with my phone and Jeff, I think he's the manager, jumped right in to help me fix the issue. He was extremely knowledgeable and took the time to walk me through it. I will be using this store as my regular service location from now on!”
“Thank you Bitwise for all the time you spent getting my internet service setup today. I didn’t think it was possible, but you made it happen! Highly recommend”
“Really great customer service. They worked with the T-Mobile for business provider in my area and made my transition from Verizon extremely smooth and hassle free.”
“Thanks so much Najah for all your help. I appreciate you making my visit not only easy but fun. Your knowledge on service plans and accessories made this visit beyond the best I've ever had. To anyone in the area. Ask for Najah as she can surely help you in service plan for verizon. Her go getter attitude and above and beyond service is worth the visit in-store. Thanks again!”
“These guys are real deal old school only place I'll ever go. Paid my bill there they didn't have change so they let me slide on the fee who does that? Thanks a lot guys see you again soon”
“Melissa is a freakin saint who deserves a raise! She dealt with our crazy family for 3 hours switching phone plans and was helpful and didn’t act annoyed in the least.
She deserves a bonus and a drink!”
“I had to unfortunately drive to this location three separate times in the span of the two days after being told they would be able to fix my problem, my last experience was the reason for this five star review though. Robert was immediately helpful and extremely friendly when I explained the situation, while other employees at this location were quick to brush me off with the usually “it is what is it” attitude, Robert tried to come up with different solutions to try and better fix my problem. When he was unsure what to do next he grabbed his manager who was also incredibly friendly and helpful. Though we couldn’t get to the bottom of my situation the experience was still great because of their willingness to help me and above and beyond attitudes.
P.s Robert is also incredibly hilarious which helped brighten my day”
“I went in on a whim looking for information about switching over to Verizon, and Terri was an absolute sweetheart! I hope to be seeing her again and thanking her for how kind she was with me. She guided me from start to finish with upgrading my iPhone and switching services, and she even listened to me ramble on and on throughout the whole process. I’ve always thought of phone stores as upsellers but I truly feel like Terri was genuinely looking out for me and my own needs.”
“Efficient and professional. Recommend going there if you cant troubleshoot something yourself. The 800 number for technical support however is a headache. Just go in person.”
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“Robert waited on me tonight. He worked on fixing my issue like a Rock Star!! He kept on searching for answers until he found the appropriate fix! I appreciate him taking the time to research and fix the issue I was having. I would definitely recommend.”