“Went in for a new phone, the ladies were very kind and got me set up right away. Lisette went above and beyond to make sure everything was smoothly transferred and ready. She’s originally from a Grand Rapids store, give this girl a raise!!”
“Anytime I come to this location to make a purchase or seek information I am met with extraordinary customer service from the owner. It is much appreciated because am not knowledgeable in cellular technology.”
“LaQuisha (I'm unsure how to spell her name) was soooooooooo Amazing and Helpful. I've been a lifer with Boost and she made the switching over so smooth.”
“Huge shoutout to Allysha and Colin for helping me upgrade! Went above and beyond with their customer service. This store should be proud to have employees like them!”
“Gabriel was highly professional, helpful, and knowledgeable. He assisted our entire family and offered the best in-store experience in our 25 years as Verizon (formerly airtouch) customers. We don’t give reviews often — he made the difference.”
“Tech for Consumer Cellular was very helpful and knew the product. Due to black Mon unable to activate until Tues. Got 2 nice phones for just over $200.00. Good deal on great phones. Have gone to Target for last 2 phones.”
“I started coming to this location specifically because Shay moved to this store. He has always been able to help me with any problems that come up on my phone, or my account, and is always kind and patient with me. I highly recommend this location for anyone with T-Mobile!”
10AM - 8PM
5853 W Saginaw Hwy, Lansing“Myself, mom, and sister came in today to get new phones and also look into changes in our plan. Tre greeted us, answered all our questions, saved us money, and was just an overall amazing person to work with. He made the process easy and knew so much. We all walked away so happy because of our new phones but also because of the amazing job Tre did. The other workers there were just as friendly and kind! I definitely recommend this location.”
9AM - 7PM
5202 W Saginaw Hwy, Lansing“My college student signed up for his first cell phone line and got the new Flip! Online, the customer service was very unhelpful and actually told us misinformation. We went in store today and everyone, from start to finish, was amazing and helpful! Even though they were busy, with an hour wait, they were nice and informative and there was no hassle getting his new phone! Thanks all! We will be back! ”
“Makiah was very knowledgeable and efficient and even fixed a problem I’d had with my 3 previous phones that no other Verizon staff member could figure out. He was patient, and very transparent on items where we could save extra money.”