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“Went in for a new phone, the ladies were very kind and got me set up right away. Lisette went above and beyond to make sure everything was smoothly transferred and ready. She’s originally from a Grand Rapids store, give this girl a raise!!”
“Phoenix is an exemplary employee and should be the model for any of your storefronts. He is to be commended and if it was in my power to do so that man would be getting a raise. He is going to do nothing but bring lots of good business to your company. He handled things professionally, with exuberance, and just wanted to help. He is proud of his job and his company.”
“LaQuisha (I'm unsure how to spell her name) was soooooooooo Amazing and Helpful. I've been a lifer with Boost and she made the switching over so smooth.”
“Alex has always been wonderful to work with and today I had the pleasure of working with Patricia to resolve a years long issue. She helped resolve the issue and discovered the original problem. I will not call costumer service or go to another location. Alex and Patricia are rock stars!”
“Had a great experience with Hudson M at the T - Mobile store in Lansing Mall today. Having purchased a new phone elsewhere he was still able to do the transfer of old to new. That doesn't always happen at other carriers in my past experience. I'm not tech savvy -- Hudson was very patience & never talked over our heads. Explained as he went along so we understood what was happening. Great customer experience. Thank you Hudson. If looking for new carrier try T-Mobile & Hudson. Give them a chance. Glad I did. T - Mobile Tuesdays some good bonuses.”
“Mike was incredibly friendly and helpful, and tried hard to give us the best deal and instructions to other locations for repairs if needed. We would come here again :)”
“This place was Amazing they had exactly what i was looking for and they also got me such a great deal. The person who helped me on my trip today was Gabriela Sanchez. She could not have been any nicer and she was so knowledgeable on pricing and all the items they have to offer. They have options for everyone and a good stock to choose from. They even have a nice flip phone for anyone interested.”
“Brandon Parker at the Delta Township, Michigan Verizon store gave us the best service we have ever had with Verizon today. After 31 years with Verizon, we were ready to change providers based upon recent interactions with the company. Because Bandon was patient and knowledgeable he resolved our problems. Thank you, Brandon!”
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“Very pleased with Verizon store in grand ledge Michigan. Purchased new phone with Taylor. Messed things up came back in store n he patiently straightened out. He was very helpful n very pleased with his service”