Gerber Collision & Glass in Ledge at 5607 E Saginaw Hwy provides reliable collision auto body repair services with a focus on quality and customer satisfaction. The shop offers repairs for all makes and models and stands behind their work with an industry-leading National Lifetime Guarantee for as long as the customer owns the vehicle. Customers appreciate the clear communication, including detailed repair estimates with diagrams and costs, as well as regular updates during the repair process. The staff is described as professional, thorough, and helpful, ensuring that parts are available before dropping off the vehicle to minimize wait times. Turnaround times are generally fast, with some customers noting they were in and out within an hour or that repairs were completed quickly after appointment scheduling. The quality of work is highlighted by reviews stating that vehicles look like new after repairs, even after collision damage from hitting a deer. Additionally, the shop sometimes exceeds expectations by cleaning the interior of the vehicle. While some reviews mention delays in scheduling, overall, customers express high satisfaction with the repair quality and customer service, recommending Gerber Collision & Glass for collision repair needs.
I had 3 stone chips in 2 weeks. I left my vehicle there each time for Glassmasters of Portland to come and and replace the windows. Nice facility and excellent customer service all the way around.
March 2025
Very efficient, very kind courteous.People and they always get it done right.
April 2024
I called needing repairs and they got me an appointment in less than 48 hours, I was in and out within an hour and the cost was much less than the original qoute the dealership gave me. Communication and customer service was great. Highly recommend!
