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7:30AM - 1:30PM
4141 Lake Michigan Dr NW, Grand Rapids
Auto Parts
“The service from the start was incredible and very informative during all stages! The work was perfect and the communication was always number one with this company! I would recommend them to everyone looking for overall great prices and timing!”
“We’ve used this body shop for years. They always go above and beyond. They are kind, patient and helpful. I have a tendency to not always understand and to ask wierd questions and am never treated like the pain in the neck I probably am. We usually have PLPD and they are always willing to work with us to provide what we need at a price we can afford.”
“I work for a local car dealership and this is my go-to place for hitches. Great service and very knowledgeable people! And their turnaround time is super fast! 10/10 recommend!”
“Thank you, Kool Chevrolet! Steph and Zach were a pleasure to deal with. As soon as you walk in the door, you feel welcome. We’ll never shop for a vehicle anywhere else. Thanks again!!”
“I had a really great experience working with Koenes, specifically Ben Redick. I got in a fender bender that ended up being more involved than I originally thought. It's a stressful experience to deal with having your car repaired but Ben was prompt with communication and gave me a lot of info during the process. I would definitely recommend Koenes if you need repairs.”
7:30AM - 5:30PM
4152 Oak Park Dr SE, Grand Rapids
Auto Parts
“Super friendly staff, they had a power outage and still managed to get my car done in just a few days, they also did a wonderful job cleaning my car, it still smells great”
“I had a great experience with this shop from start to finish. The repair quality was outstanding — the damaged area looks absolutely brand new, and you would never know there had been any issue. When I picked up my car, it had been cleaned inside and out, which was such a thoughtful touch and really appreciated.
The entire process was smooth and stress-free. Dropping off the car was easy, and I received regular updates throughout, so I always knew what to expect. Communication was clear and consistent, and everyone I worked with was friendly, professional, and very accommodating.
I would absolutely recommend this shop to family and friends. They clearly take pride in both their craftsmanship and their customer service, and it shows in the final result.”
“The sales agent Stephanie was the first to greet me as soon as I walked in the door. From there, she instantly was responsive to my car needs and helped through every step of the process, even with choices not on my list or radar.”
8AM - 4:30PM
4089 Remembrance Rd NW, Grand Rapids
Auto Parts
“I had the BEST experience with Pro Collision! Not only were they $1100 cheaper than the dealerahip body shop, but their service was phenomonal, as they texted me updates and called if anything happened along the way. They were done 2 days earlier than expected! FANTASTIC WORK as well!!”
“Car Center does great work. They keep communication lines open and they listen to your concerns. They keep you updated about how the work is going. I would definitely take any of my cars there if they needed it.”
“True customer service and professionalism!
When I stopped by to inquire about a touch up paint job on my car and how much it would set me back, I had no idea that the service I would receive would totally blow me away. Jay looked at my car and asked me a few questions, then went into the shop and returned with a buffer and some compound, wheeled out the area where the damage was and then asked me how it looked. Totally amazed by his knowledge and lack of mine, I said that looks great, how much do I owe you. He said that I owed him nothing and that he was happy that he could help. These people are honest professionals and worth checking out. Our experience may differ but I'm certain you will be pleased by stopping by and letting the guys have a look. Ron F.”
“I am new to the area. someone hit my car on a parking lot leaving a huge dent on the drivers side door and bumper . After first taking my car to a Volvo recommended body shop who gave me an outrageous estimate, I found Jose Morales whose estimate was more in line with the repair needing to be done. My car looks like new. I can’t say enough about this body shop. I highly recommend Jose and his team”
“Kelsey worked hard with the insurance company to help keep the prices down for us. The fear was the insurance company considered totaling our 12 year old car out. We didn’t have any rust on the car and it still runs great! Pfeiffer Collision did find a wheel bearing that was worn. With 106,000 miles on it, we didn’t want to try to put that repair on the list. It could likely put the repair costs over the top. We will handle that separately.
Pfeiffer Collision did find coordinated our auto rental with Enterprise (they are just across the parking lot)
We got our car back in a little over a week’s time. The repairs and paint work look great!
Thank you Kelsey and Pfeiffer Collision!”
7:30AM - 5:30PM
1560 Plainfield Ave NE, Grand Rapids
Auto Parts
“I had an outstanding experience working with Caliber. It was setup through my insurance and they made everything so simple. My repair took a little longer than initially anticipated but they made sure I had my car before the weekend so I didn't need to pay for a rental through the weekend.
My car looked great when I got it back and they had also basically detailed the interior which I was not expecting at all.
Can't recommend enough.”
“Vehicle was returned in like-new condition, staff was communicative and helpful. Material and labor rates seemed very reasonable. Being partnered with my insurance company made it super easy too...no headaches trying to get reimbursed. Definitely would recommend!”
7:30AM - 5:30PM
5566 36th St SE, Grand Rapids
Auto Parts
“Caliber Collision was chosen by my insurance agency to repair my extreme dent and paint work. This team contacted me immediately for an appointment, was flexible as needed, friendly customer service and had an extremely talented team work on the actual vehicle. I highly recommend them for insurance claim work.”
8AM - 5:30PM
0-199 Lake Michigan Dr NW, Grand Rapids
Auto Parts
“Best place to go for automotive repairs and concerns. From the Front desk, to the repairmen, Carla and Terry and the Team are extremely professional, kind, accurate, and responsive. I have had to use their services twice now and am very pleased at their approach and workmanship. Thank you so kindly " Doug's Auto Body"”
“Mairead is an absolute angel! Helped me manage the stressful situation of a hit and run, got me a loaner vehicle and has been very communicative and empathetic. Definitely would recommend!! Plus the puppies are a bonus when you visit! Thank you!”
“For several months I have been having a “smell” of exhaust and burning driving my vehicle. I took it to Toyota multiple times with no one helping me diagnose or recreate the environment that was causing concern. Alex from service took the time to explain what was going on and why it was happening. While I didn’t get the work done at Toyota because the cost was way above what I could afford Alex walked through the process with me the whole way. I would return because of his service and the time he took to help me understand my trucks problem.”
“I don’t really like cars, they are just tools that get us around. Nevertheless they are slick and so far pretty happy with the new tool. Let’s get the charging system set up, then it should be easy sailing. If only I had solar panels, anyway I digress. I didn’t expect to drive home another car that day, and I’ve never taken home a car off the showroom floor. Thanks to each of the staff who were friendly and it sure feels like family.”
“Honestly, he does GREAT work, with fair pricing. Straight up legit af. Quoted me on an alternator rebuild, and when I came back, was told no charge, it worked fine!!”
“Great place, real warm staff, quick job. All I could ask for. Even just waiting in the lobby I could hear how accommodating and polite they were to the other customers. I was only there for an alignment, but overheard how well they communicate with your insurance company for repairs.”
“For truck drivers:
-to get there see picture
-unloaded in 45 minutes
- dock is declining, make sure there is no ice
-receiving is open at 7am”
“Dylan was super helpful today, helped my check my fluids, helped me buy the right stuff and showed me what to look for and how to do it. I really appreciated his help today, A+ service. Also don't know if I spelled his name right or not but he was super helpful and friendly ☺️”
“Best place around, recommend for all your automotive services! Great guys, was quoted 506$ for a hose repair, they did it for much much less and took half the time, they fit me in there very busy schedule and repaired it for what they quoted.
Thank you so so much. And Baja was a great greeter. Stop in any time they are wonderful people.”
“Took my instrument cluster in to be repaired, would not light up. Repair was done in about an hour, for a fair price. Very professional and great service. Would highly recommend Dash Doctor for repair services.”
“Best prices and great service!
I checked with 6 shops to find the best price. They had the best price for the best tires I could find. They went over everything in detail wirh me, got me in quick during a busy time of year and got me out fast”
7:30AM - 10PM
2850 28th St SE, Grand Rapids
Auto Parts
“Amazing experience. Keven was so kind and helpful. I needed to replace my car’s battery and he helped me with the entire process, even though it was 10 degrees outside. He even walked me through the correct and safest way replace it. He was very informative and knowledgeable. I will definitely be coming back here in the future.”
“A great place to get your parts. The staff are very polite and helpful. I want to say thank you to Haley, Aaron, and DJ for all of your help to. Specially to Haley for all of your help with fixing my car. Girl power.”
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“Chris Schutz was a pleasure to work with and helped me get a vehicle. He was very understanding and did everything he could to help me get back on the road. I will definitely come back when it's time to purchase another vehicle. Thank you again for everything Chris Schutz”