Pfeiffer Collision in Kentwood is a leading auto repair shop serving Grand Rapids, dedicated to getting customers back on their journey. The shop is described as absolutely professional, perfect, attentive, and accommodating. Staff are amazing, friendly, and go beyond to ensure an easy and smooth process, with excellent communication and service that far exceeds expectations. Repairs are performed by highly-trained technicians focused on fixing vehicles to pre-accident condition, with incredible quality of work. The shop provides accurate and fair time and repair estimates, often completing work much sooner than others. They offer a clean atmosphere and help with arrangements like rental cars, making the experience thorough and highly recommended.
Great service on a complex vehicle. Very friendly, efficient, and helpful.
February 2026
Excellent work. Great communication. My car is beautifully repaired.
February 2026
We had the recent unfortunate experience of our electric SUV being totaled. There were so many negatives about this, but Pfeiffer was the one bright spot. Their staff are experienced, kind, well-informed and efficient with everything they could help us with. Based on their treatment of us, 10/10 recommend.
