Consumers Credit Union, headquartered in Kalamazoo, Michigan, is a full-service financial institution known for its strong digital banking, mortgages, and business lending. Since 1951, it has been locally owned and serves over 136,000 individuals and businesses through 28 offices across Michigan, including Kalamazoo, Battle Creek, Grand Rapids, Coldwater, Lansing, and the Lakeshore. With more than $2.2 billion in assets, the credit union offers members access to over 30,000 free CO-OP Network ATMs nationwide. Customers appreciate the friendly, knowledgeable staff who provide quick and helpful service, making account setup easy and stress-free. The modern, well-equipped branches feel somewhat fancy, and members value the ability to get a debit card the same day, along with convenient online banking and app features. Many reviews highlight the commitment to customer care, with staff going above and beyond to assist with account changes and resolving issues. Overall, Consumers Credit Union is seen as a trustworthy, helpful, and technologically advanced financial partner.
I rarely need to go into the store for anything since the app on the phone and the online presence are so helpful. But when I do have to go into the office, you can tell the employees love working for Consumers Credit Union and they enjoy making their customers happy.
March 2026
Consumers CU is the best,the Plainfield branch is so nice,very helpful.
March 2026
Helpful, personal and professional. Thanks Shantel
