Consumers Credit Union is a full-service financial institution headquartered in Kalamazoo, Michigan. Locally owned, it serves individuals and businesses through many offices and is a leader in digital banking technology, mortgages, and business lending. Reviews consistently highlight wonderful, fantastic service from staff members who are personable, knowledgeable, quick, and patient. They take a strong interest in helping members, explaining solutions and steps clearly to remove stress and confusion. Staff are noted for helping with immediate problems, such as fixing app issues, and with long-term goals like credit builder loans and accounts that earn interest. This high level of care and service makes the credit union highly recommended, with some members finding it well worth traveling to for assistance. The experience is described as making things way easier than expected.
This is by far the best consumers. The staff is very friendly, it’s always clean, and their coffee is always stocked. The staff always greets and you and promptly resolves issues.
November 2025
Your people on Breton in Grand Rapids have the best knowledge, patience and warm attitude.
January 2024
Eric took a strong interest in getting me back on track with both immediate and long term goals of mine. Very personable, knowledgeable, quick and did a wonderful job explaining some solutions to my problems. Highly recommended.
