Fox Mazda - Service & Parts is a genuine Mazda service center in Grand Rapids that provides exceptional service you can trust. As Mazda professionals, they use only Genuine Mazda Parts and Value Products by Mazda to ensure proper performance. Customers have praised the friendly and helpful staff, with one reviewer highlighting the exceptional kindness and information provided by an employee named Will. Another customer had a positive experience with the sales team, including Mike Doorn and Matt DeVries, during the lease of a 2020 CX-5. Additionally, the service department has been commended for their efficiency and cost-effectiveness, with one customer receiving a significantly lower quote and faster turnaround time compared to a local garage.
Apaya is really wonderful. Super helpful and not pushy at all, keep Fox Mazda in mind if you're looking for a lower pressure and friendly buying experience!
May 2026
I took my car in for a recall. Customer service was outstanding! I needed transportation to and from. They (Amber especially) went above and beyond. Work was completed on time and as promised. Would definitely go back.
December 2025
Bought a New Hybrid which I never thought I would, Alex the sales guy was great, answered every question honestly. Took care of us opened the doors on Saturday early for our test drive.
