Gerber Collision & Glass in Grand Rapids provides exceptional collision auto body repair services with a National Lifetime Guarantee for as long as customers own their vehicles. The facility is known for its commitment to quality, offering free written repair estimates for all makes and models. Many customers have praised their experiences at Gerber, noting the professionalism and communication from the staff. One customer highlighted how their car was ready in just six days instead of the expected two weeks, complete with a hand wash and interior cleaning. Another shared a challenging experience due to a staff change but emphasized how the team, particularly Tony and Alexis, resolved the situation by providing a rental vehicle and ensuring a quick and flawless repair. Customers consistently commend the top-notch service, quick turnaround, and honest assessments. The attention to detail is evident, as cars are returned looking immaculate. Overall, Gerber Collision & Glass is highly recommended for those in need of auto body repairs, thanks to its dedicated team and commitment to customer satisfaction.
Exceptional work. The driver’s side mirror was vibrating badly. They went the extra mile and found a discounted OEM mirror. It was installed while I waited for a reasonable price. Thanks to all at Gerber.
July 2026
Everyone was friendly, patient, and knowledgeable. They listened carefully to my concerns, answered all of my questions, and resolved my issue quickly and professionally. Their positive attitude and willingness to help made for a great experience. Thank you for providing such outstanding service!
March 2025
The manager, was very knowledgeable, kind, thoughtful and considerate of my situation. He made the experience as pleasant as a collision repair can be. Thanks, Tony!
