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7:30AM - 5PM
4141 Lake Michigan Dr NW, Grand Rapids
Body Shops
“The service from the start was incredible and very informative during all stages! The work was perfect and the communication was always number one with this company! I would recommend them to everyone looking for overall great prices and timing!”
8AM - 6PM
3413 Eastern Ave SE, Grand Rapids
Body Shops
“The process was simple and straightforward. I dropped off my keys in the designated box in the short-term parking lobby and they took it from there. When I returned five days later, I received a text with the box number and code to retrieve my keys along with the location of my car in short-term parking. My car has never looked better. The exterior and interior were spotless. Anything I had left in the car was bagged and securely stowed in the trunk. I couldn’t have expected any better service. And I saved money on parking! I highly recommend the service and will definitely be a repeat customer.”
8:30AM - 5:30PM
1693 Leonard St NW, Grand Rapids
Body Shops
“It's really refreshing to have such an outstanding business in our area. The owner goes above and beyond to ensure you're taken care of. Do not hesitate to trust your body work with West End.”
“Dougs Auto Body staff and administration are excellent professionals providing the best customer service and quality of work that you can get out there! They have the integrity and are very trustworthy to fulfill the job needed at the highest level. I highly recommend Doug’s Auto Body shops in Standale and Coopersville.”
“I had a really great experience working with Koenes, specifically Ben Redick. I got in a fender bender that ended up being more involved than I originally thought. It's a stressful experience to deal with having your car repaired but Ben was prompt with communication and gave me a lot of info during the process. I would definitely recommend Koenes if you need repairs.”
“Car Center does great work. They keep communication lines open and they listen to your concerns. They keep you updated about how the work is going. I would definitely take any of my cars there if they needed it.”
“I am new to the area. someone hit my car on a parking lot leaving a huge dent on the drivers side door and bumper . After first taking my car to a Volvo recommended body shop who gave me an outrageous estimate, I found Jose Morales whose estimate was more in line with the repair needing to be done. My car looks like new. I can’t say enough about this body shop. I highly recommend Jose and his team”
7:30AM - 5:30PM
4152 Oak Park Dr SE, Grand Rapids
Body Shops
“Super friendly staff, they had a power outage and still managed to get my car done in just a few days, they also did a wonderful job cleaning my car, it still smells great”
“I had a great experience with this shop from start to finish. The repair quality was outstanding — the damaged area looks absolutely brand new, and you would never know there had been any issue. When I picked up my car, it had been cleaned inside and out, which was such a thoughtful touch and really appreciated.
The entire process was smooth and stress-free. Dropping off the car was easy, and I received regular updates throughout, so I always knew what to expect. Communication was clear and consistent, and everyone I worked with was friendly, professional, and very accommodating.
I would absolutely recommend this shop to family and friends. They clearly take pride in both their craftsmanship and their customer service, and it shows in the final result.”
“Vehicle was returned in like-new condition, staff was communicative and helpful. Material and labor rates seemed very reasonable. Being partnered with my insurance company made it super easy too...no headaches trying to get reimbursed. Definitely would recommend!”
“True customer service and professionalism!
When I stopped by to inquire about a touch up paint job on my car and how much it would set me back, I had no idea that the service I would receive would totally blow me away. Jay looked at my car and asked me a few questions, then went into the shop and returned with a buffer and some compound, wheeled out the area where the damage was and then asked me how it looked. Totally amazed by his knowledge and lack of mine, I said that looks great, how much do I owe you. He said that I owed him nothing and that he was happy that he could help. These people are honest professionals and worth checking out. Our experience may differ but I'm certain you will be pleased by stopping by and letting the guys have a look. Ron F.”
“Incredible customer service and repairs!
The staff were extremely helpful and loved that you don’t have to worry about being ripped off here. They give honest advice and really helped me work through my insurance claim and helped steer me away from a bad insurance company trying to avoid fixing my car properly. Absolute genuine people working here and would recommend to any person to go through these guys!”
“The people who work at Kool Toyota are some of the friendliest, and most knowledgeable people I’ve ever encountered when it comes to service and maintenance for my vehicles. Best part is I can bring my dogs because they are definitely a “dog friendly dealership”! They’re super efficient as well, which makes it a bit challenging when we have to leave because nobody wants to see me have to leave with my dogs ☺️ Highly recommend!”
7:30AM - 5:30PM
1560 Plainfield Ave NE, Grand Rapids
Body Shops
“I had an outstanding experience working with Caliber. It was setup through my insurance and they made everything so simple. My repair took a little longer than initially anticipated but they made sure I had my car before the weekend so I didn't need to pay for a rental through the weekend.
My car looked great when I got it back and they had also basically detailed the interior which I was not expecting at all.
Can't recommend enough.”
“A few weeks ago I had my car detailed here and Lindsay did an amazing job! I had a mouse die under my spare tire and the smell took over my entire car. She got the smell out. On top of that, she fit me in same day on a Friday! I highly recommend her!”
7:30AM - 5:30PM
5566 36th St SE, Grand Rapids
Body Shops
“Caliber Collision was chosen by my insurance agency to repair my extreme dent and paint work. This team contacted me immediately for an appointment, was flexible as needed, friendly customer service and had an extremely talented team work on the actual vehicle. I highly recommend them for insurance claim work.”
“Most wonderful group of guys you could be helped by. Knowledgeable, professional, kind, courteous and funny! Never had such an easy, fun time buying a Jag. Def recommend, no need to go anywhere else for a luxury vehicle. Thanks Sharpe.”
“Best place around, recommend for all your automotive services! Great guys, was quoted 506$ for a hose repair, they did it for much much less and took half the time, they fit me in there very busy schedule and repaired it for what they quoted.
Thank you so so much. And Baja was a great greeter. Stop in any time they are wonderful people.”
“Travis Truck & Auto Collision Inc. were recommended by my car dealership. Wes was very helpful and thoroughly answered our questions. They were able to get the car in within a week from when we made the decision to go with them and it was done in the timeframe that they said it would be. Everything looks brand new.
I had another quote from a local shop that I have used in the past and there was a $2,600 difference. ? They were quoting double the labor and stated that all of the sensors needed to be re-programmed at $800+. In checking with the car dealership, they said they wouldn't need to be reprogrammed and even if they did, it would only cost around $200 to have them do it.
All that said, that reassured me that these guys were honest and not trying to gouge us. The other company has permanently lost my business to Travis Truck and Auto Collision.”
“My experience with Essex was incredible. It’s a family-owned business that values honesty, empathy, and excellent work. You couldn’t ask for a better auto shop. I highly recommend it. The service is quick, and the owners are top-notch. If it’s broken, Essex Automotive will fix it.”
“I don’t really like cars, they are just tools that get us around. Nevertheless they are slick and so far pretty happy with the new tool. Let’s get the charging system set up, then it should be easy sailing. If only I had solar panels, anyway I digress. I didn’t expect to drive home another car that day, and I’ve never taken home a car off the showroom floor. Thanks to each of the staff who were friendly and it sure feels like family.”
“Great place, real warm staff, quick job. All I could ask for. Even just waiting in the lobby I could hear how accommodating and polite they were to the other customers. I was only there for an alignment, but overheard how well they communicate with your insurance company for repairs.”
“Thank you Erika for your expertise! Every time I have a question about my car and how to use the technology, you've taken care of me. I love my X5! Thank you for all the support.”
9:30AM - 3PM
4609 Division Ave S, Grand Rapids
Body Shops
“Don is one of the few body repair people who will do really small jobs without remaking the whole car. He is personable, thorough, and has done good work for me. It's a small operation and staff, and sometimes scheduling and timelines require patience, but I recommend Don highly for conscientious work.”
“The manager, was very knowledgeable, kind, thoughtful and considerate of my situation. He made the experience as pleasant as a collision repair can be. Thanks, Tony!”
“Carlisle did a perfect job at restoring my bumpers to new condition. The best part is that they did a great job at one third the price of the two other businesses that gave me an estimate.”
“Outstanding service and pricing. I recently had some minor fender damage I wanted to repair on my Ram pickup, and chose Godwin after getting several estimates elsewhere. Owner will work with you to keep the cost down and still deliver a quality repair. I was very happy with the results. Owner and staff were great to work with, and the work was done quickly. Highly recommend Godwin Body Shop.”
“Absolutely fantastic people to work with. They take care of all the interactions with insurance people, and keep you updated. I appreciated that they have loaners available on site, so it's a seamless repair process.”
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“We’ve used this body shop for years. They always go above and beyond. They are kind, patient and helpful. I have a tendency to not always understand and to ask wierd questions and am never treated like the pain in the neck I probably am. We usually have PLPD and they are always willing to work with us to provide what we need at a price we can afford.”