9AM - 3PM
4310 Leonard St NW, Grand Rapids“I absolutely LOVE St Farm's representatives.They are always very helpful no what I may need or ask. Specifically Kayla and Sarah.I can't say enough about how genuine and helpful they are. I've had many offers to join other insurance agencies but why fix something that is not broken. All insurance companies worth their salt are pricey. I'd rather pay for an outstanding and reputable company like St Farm because I understand exactly what I am getting. I also take comfort in knowing that my family is well taken care of. Shout out to the Kerr Agency St. Farm for a job well done!God Bless you all”
9AM - 4:30PM
2838 E Beltline Ave NE, Grand Rapids“Janet Stephen's is awesome! She was very helpful and guided me step by step through a messy situation. She was available every time I called and followed through with texts and emails. 5 star plus service. Highly recommended!”
8:30AM - 4:30PM
5234 Plainfield Ave NE suite c, Grand Rapids“Great service and even better people. Very competitive pricing. They make sure to put you in the best position possible for your situation and will sit down with you to explain the details on every policy.”
“Vito Barone was very efficient and professional! I appreciate you getting me the lowest rate possible for the best coverage thank you so much for all your help!!!”
“Good, but only if you get them on the line and not forwarded to Progressive's backup support, they just kick back the request back to the Lake Michigan Insurance support line.”
9AM - 5PM
1616 Leonard St NW, Grand Rapids“I was recently alarmed by my mortgage company escrow payment for primary residence coverage, and had the privilege of following up with Ben at Allstate, who helped me very quickly and efficiently analyze my policy and determine where adjustments were necessary. We are grateful for the excellent service, and demonstration of our value to the company. We were able to save a long-standing relationship and continue working together not only for property insurance but also for Auto insurance coverage. Thank you very much!”
9AM - 5PM
1549 Michigan St NE, Grand Rapids“State Farm is the best, my parents were always been able to rely on State Farm and I do too. I tried Liberty Mutual to save money, switched back to State Farm because LM customer service sucks.”
9 AM - 5 PM
11230 Tallmadge Woods Dr Ste E, Grand Rapids“Jace from State Farm was the best agent that I have dealt in my life. He listen and explain everything and any questions that I had he had answers for them. I would 100% recommended Jace from State Farm”
9AM - 5PM
1235 Fuller Ave NE, Grand Rapids“Cody is the best! He and his staff are fantastic! My family has been with Cody and his agency for almost 10 years and have never had an issue. We have our home, auto and life through him and would never think of changing.”
9AM - 5PM
5300 Northland Dr NE, Grand Rapids“Michelle was AMAZING help!! With my situation, I needed to provide additional documents. This frustrated me greatly. If not for Michelle I would have taken my business elsewhere.”
8:30AM - 5PM
0-81, Lake Michigan Dr Ste 120, Grand Rapids“Always easy to contact, & explain answers to questions in a very positive manner....Evrryone there is quite personable...Very happy with Kenowa office for Allstate Ins....”
“Corey has been willing to help out with anything i needed thus far and is quick to respond to questions! Very easy to work with and very happy with my overall experience!”
“I've been with Priority Health for a few years now, and my health insurance agent Mr. Derek Burrell always makes sure that the process of enrolling and updating my information in the system is as easy and hassle-free as possible. He has always helped me understand the details of my plan and is there to answer any questions or concerns I might have. He is also very quick to respond and assist customers. Definitely recommend Priority Health and Mr. Burrell!”
8:30AM - 5:30PM
2560 E Paris Ave SE, Grand Rapids“AAA pulled through and I was able to get International Drivers Licenses. Member representative Daevon Pettas was patient and amazing. Staying past closing to get everything done for me so I could travel the next day! Above and beyond customer service!”
9AM - 5PM
6254 28th St SE Ste Se, Grand Rapids“Top notch! Friendly, fast, very informative and willing to answer even the dumbest of questions. Working with Ray has been an absolute pleasure. Nothing but good things to say!”
8:30AM - 4:30PM
2751 Alpine Ave NW Ste7, Grand Rapids“I'm a new customer, and I'm very happy I switched. Dan looked at the coverage levels I brought over and found some much needed changes to ensure we were covered properly.”
“Toni at the Standale location went above and beyond to ensure a successful transaction. If you want someone who will treat you right and "like a brother", choose Toni at Star Title!”
“Best place to go to in town! Linda the lady that works at the office knows her job well. She gets me in and out fast with great price insurance. I will only go to this location.”
“The Representative was very knowledgeable. He listened to my issues and was extremely helpful in finding solutions. Signing up for health insurance was a breeze with this agency. The online platform is user-friendly, and I appreciated the transparency in explaining different plans. Definitely made a typically complicated process easy to navigate.”
9:30AM - 5PM
4215 Division Ave S, Grand Rapids“Go speak to Valerie she'll take care of you, LOL. I will have no other insurance then AAA, it's a couple extra dollars, but in one month I've called them three times already. Twice for a jump in one time to get me out of a locked car. Who knows how much I would actually use them if I actually travel.”
8AM - 4:30PM
2000 Oak Industrial Dr NE Suite B, Grand Rapids“These people will go above and beyond. I arranged to buy a car on a Saturday morning. I looked at the car the day before on Friday but needed to line up the financing before I returned the next day to pick up the car. I reached out to Coldbrook after work hours on Friday explaining the situation and asked if it would be possible to get insurance on the new vehicle to drive it off the lot the next morning. They responded immediately and emailed me the proof of insurance at 10 pm. Exceptional customer service.”
Open 24 hours
3235 Eagle Park Dr NE # 101, Grand Rapids8AM - 5PM
2032 Lake Michigan Dr NW, Grand Rapids“I have been working with mapes for 12+ years! Linda Nichols is the best! She address any situation , change or problem within hours of contacting her. Great customer service! I will never go anywhere else!”
8AM - 4:30PM
2401 E Paris Ave SE East, Grand Rapids“I had read reviews before calling to give them the information required for a report of coordination of benefits. Basically they wanted to know if I worked or had the possibility of other insurance besides being on my husband's plan. I've been having seizures that resulted in several claims so I'm assuming they wanted to know what was going on. Either way we called we were helped right away. Gave them the info they wanted and I also needed an mri that will cost 3033 dollars and they will be covering it all. So I'm very happy about that. We have a mercy health plan via ASR through my husband's employer. I wanted to leave this review because I was expecting this interaction to be a nightmare based on other reviews but it was very pleasant. They were quick, helpful, and polite. I'm not invalidating others experiences I just thought folks should know that it's not all bad.”
9AM - 5PM
4930 Cascade Rd SE, Grand Rapids
“My family recently joined Boer Insurance Group as clients, and we have been blown away by their attention to detail and proactive communication. Highly recommend switching to their family agency for great service and appropriately tailored policies.”