“Amazing experience! As a first-time insurance buyer, Jaylen made everything easy and stress free. His passion and genuine desire to help really stand out. I’m excited to be insured with a company that truly cares. Thank you, Jaylen!”
“I worked with Heather on my car insurance.She was so helpful and patient working with us. She explained everything and took extra time to explain again. Just dealing with her was 5 star for customer service”
“I came to State Farm to find great insurance, but I did not know State Farm also offered great people when they say like a good neighbor State Farm is there this standard Holds true to the heart of Richard Mead, he went above and beyond helping me making sure I got all the savings I needed. I had a great quote for two cars that I thought I would be paying a arm and a leg to ensure it turns out Richard is a insurance genie and was able to grant my wishes providing me with a great affordable policy that won’t break the bank. I also got 24hr road side service as well I couldn’t Have asked for a better experience you guys should definitely ensure to State Farm.
Thank you Richard from State Farm!!!!”
“I had the pleasure of working with Tori on a new auto owners policy. She was fantastic in making sure all of my questions were answered, and made me feel confident in my decision to go with State Farm. Look to her for all your insurance related needs!”
“We have used Insurance Advantage Agency for about 4 years now for both business and personal. I cannot recommend them enough. Josh H has made my life so much easier. I constantly recommend them to friends, family and business associates. They are rocking it and really go above and beyond.”
“We had a vandalism/theft incident recently which is never fun. Fortunately, we are insured with Auto Owners and their great Grand Rapids claims team came through for us with a quick and seamless resolution that got our business back up and running. In a very short time, the claim was checked out, processed, check sent and the damaged equipment was replaced with new. Well done Auto Owners!”
“Have been with them for a long time and always get great service from Cory and the rest of the team! Whenever we’ve had questions or needed help they’re very responsive and assist in every way, can’t recommend highly enough!”
“This Allstate agency is more like extended family. My agent is friendly , professional and considerate. I highly recommend partnering with Kenowa Insurance: Allstate Insurance for top level service and protections!”
“Chris gives great customer service by listening and multitasking. He is patient with giving explanations for my initial enrollment process. Thank you for being courteous, professional. I am glad my friend referred me to your agency for my insurance needs.”
“Best place to go to in town! Linda the lady that works at the office knows her job well. She gets me in and out fast with great price insurance. I will only go to this location.”
“I couldn't be happier that I made the switch to Navisure Insurance Group! Not only are Troy and Corey both fantastic to work with, they are also extremely knowledgeable and trustworthy. After being told multiple times by my prior provider (one of the most commercially well known insurance companies) that my rates were as low as they could be, Troy was able to lower my insurance by over $1,000 annually!
I couldn't recommend working with Tory and Corey at Navisure more!”
“These people will go above and beyond. I arranged to buy a car on a Saturday morning. I looked at the car the day before on Friday but needed to line up the financing before I returned the next day to pick up the car. I reached out to Coldbrook after work hours on Friday explaining the situation and asked if it would be possible to get insurance on the new vehicle to drive it off the lot the next morning. They responded immediately and emailed me the proof of insurance at 10 pm. Exceptional customer service.”
“Go speak to Valerie she'll take care of you, LOL. I will have no other insurance then AAA, it's a couple extra dollars, but in one month I've called them three times already. Twice for a jump in one time to get me out of a locked car. Who knows how much I would actually use them if I actually travel.”
“Vicki has helped several of my clients and she always does a great job! She's very knowledgeable and always responds in a timely manner. I would highly recommend her!!”
“I worked with Sierra and she was amazing! Great customer service and even followed up with a text message to make sure I had everything I needed. It’s such a relief to be provided with this level of customer service.
Thanks Sierra!”
“I'm a new customer, and I'm very happy I switched. Dan looked at the coverage levels I brought over and found some much needed changes to ensure we were covered properly.”
“Working with Nathan at Plouff Family Agency was beyond a positive experience. Nathan is friendly, knowledgable, professional, empathatic and experienced. Nathan provided insight on insurance options and walked us through the process. Most importantly, Nathan did what he said he was going to do. His follow up is exceptional and he happily answers questions. I would recommend Nathan to anyone and look forward to working with him for many years to come.”
“I'm a bit of a simpleton when it comes to insurance related matters, Kathy Schafer was very patient and friendly with me and went out of her way to assist me.”
“Barb Chupa helped me with my enrollment into Priority Health for medical insurance. She was not pushy or tryign to sell me anything but she was very knowledgable and helpful and I felt confortable with my choice after guidance from her.”
“The Representative was very knowledgeable. He listened to my issues and was extremely helpful in finding solutions. Signing up for health insurance was a breeze with this agency. The online platform is user-friendly, and I appreciated the transparency in explaining different plans. Definitely made a typically complicated process easy to navigate.”
Open 24 hours
2305 E Paris Ave SE #201, Grand Rapids
Insurance
“This company made obtaining business funding simple and efficient. They understood the challenges small businesses face and worked hard to find a solution that fit my situation. Communication was excellent, and the entire experience was seamless. I would gladly return for future financing needs.”
“We have been customers of Meemic since 2013 and I think we have been with the Brian O’Neil Agency for about 5 years. I love working with the local agency because they are VERY responsive, positive, pleasant to talk to. I cannot think of a negative experience I have had with anyone in the team. ?”
“I’ve been with Mapes Insurance for my home and auto since 2003. Linda was my agent for many years, and now I work with Sharon. Both have been wonderful. In 2024, Sharon was able to move me to another one of their companies and saved me a considerable amount of money. As an independent agency, they can shop multiple carriers to find the best rates, and they’ve always taken great care of me. Highly recommend Mapes for your insurance needs.”
“Toni at the Standale location went above and beyond to ensure a successful transaction. If you want someone who will treat you right and "like a brother", choose Toni at Star Title!”
“Edit 11/13/25
Edited my review from awhile back. This insurance co. has been so helpful after my surgery.
When I call them they have always answered all of my questions.
Absolutely AWFUL health insurance!
Never ever recommend them to anyone.
They don't help with anything! I would give them 0 stars if I could! Better off having NO insurance!”
“Derek Boer at Boer Insurance did a fantastic job answering all of my insurance questions in a timely and professional manner. He promptly responded to several emails regarding pricing and coverage options, ensuring I had the information needed to make informed decisions.
The enrollment process was seamless thanks to DocuSign, and the insurance app makes it easy to review my policy and coverage anytime. I also appreciate Derek's commitment to conducting annual reviews to ensure our home and auto coverage remains up to date and provides the protection my family needs.
Derek is knowledgeable, responsive, and a pleasure to work with. I highly recommend Derek and Boer Insurance to anyone looking for outstanding service and personalized insurance guidance.”