Members First Credit Union is a trustworthy, caring, and enthusiastic financial institution where members are also owners. The staff is consistently described as amazing, polite, helpful, and brilliant, working to minimize financial stress and maximize happiness for members. Reviews highlight excellent customer service, with specific praise for smooth and enjoyable experiences, especially during loan processes. The team listens carefully, builds relationships, and takes member needs seriously, helping them succeed and go after what makes them happy. Many members express love for the credit union, noting its reliability over the years and its ability to provide helpful solutions, including consolidation loans. The overall sentiment is extremely positive, with members stating they are happy, grateful, and highly recommend MFCU.
Very friendly and professional staff. Mika is very patient and always greet you with a smile. Great customer service. I am a regular customer at the Kentwood branch. Satisfaction each and every time.
April 2024
My experience withmember first credit union was great. The people are wonderful there. I would recommend the highly
December 2023
When I tell you I love these people, I really do. They have helped me so many times through out the years that I was a member there. I am extremely happy and grateful for the amazing staff that makes this place run!
