Pottery Barn offers a variety of unique and stylish home furnishings, including furniture and decor. Some customers appreciate the attractive designs, but many find the prices to be very high, with some items costing thousands of dollars. The store's atmosphere can feel dusty and may trigger allergies. Shopping experience varies; some customers report difficulty getting help or finding stock, leading them to purchase elsewhere. Others have had negative interactions with staff, describing the service as pushy and rude, which has discouraged repeat visits despite liking the products. While the store has a selection of cute items, those preferring minimalist or modern styles may find less to suit their taste. Overall, Pottery Barn is known for its beautiful items but is often criticized for its high prices and customer service issues.
My son loves this store. He enjoys looking at all the furniture and blankets. Staff is always kind and respectful
July 2023
There are some cute items here but most are not my style (I typically like minimalist and modern). The atmosphere in here is a little dusty and slightly irritated my allergies.
October 2022
Went into the store hoping to buy a whole new bedding set. It took a while to get help and once I did l, there was not much in stock. I ended up going home and ordering most of my bedding from a different store.
