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“Above & Beyond expectations! Customer service could be their middle name. I arranged delivery of a pod - and got a text when there were near. The unit was dropped off exactly as I asked. The process was easy.
I ended up being one of those customers whose plans kept changing. And not once was I made to feel i was being a bother. That is rare! Once we were close to knowing when we wanted the unit picked up and moved to a new location all I needed was give them a call and it was arrange. And then when we decided over the weekend we wanted to switch the move from Monday to Tuesday that was no problem. And then when we wanted the final pick up day changed, that also was no problem.”
“Storage unit was extremely clean and very easy to get to. Did everything online with zero hassle or problems. Reasonably priced and very great customer service experience.”
“Our first day renting a storage unit was eventful to say the least; however, Chris in the office was extremely helpful. Even before official office hours, he was assisting another person and myself. Chris went above and beyond providing customer service, which is rare to find, but highly appreciated.”
“It was a very difficult experience I reserved my unit online and I went to pay for my unit and there was no one at the property. I spoke with several staff for the company I went thru this for 3 weeks. But when I did get into the property the staff was really helpful and pleasant and were great”
“JENNY is the best. She helped me every step of the way. No hassles and signing up was quick and easy. The staff always has a smile on their faces. Thank you Devon Self Storage.”
9:30AM - 6PM
6535 Creekside View Dr SE, Grand Rapids
Self Storage
“I highly recommend extra storage space. It’s affordable and customer service is great! After speaking with Amber, I felt confident to move forward. She answered all my questions effectively and got everything setup in little to no time. Look no further call extra storage space and get your storage unit today!”
9:30AM - 5:30PM
3040 Shaffer Ave SE, Grand Rapids
Self Storage
“Very helpful! I called in early this morning and Charvon answered all of my questions and was very thoughtful during the process. Definitely recommend coming here!”
“The Oak Industrial Drive location was super clean, easy to access as needed and people there are very friendly. I rented two larger cubicles for 6 years without a single issue or problem. I would recommend and would certainly use their services again in the future.”
“Kristy, you are amazing!! Super kind, super attentive, super friendly, super helpful!! What can I say? 10 stars for this beautiful woman!! She guided us to rent a unit and it was piece of cake!! She managed to pull several laughs out of us!! Great doing business with Kristy!! Yours truly, Guillermo and Gladys Castro. Highly recommend this employee!! Keep up the good vibe!! You made my day!!”
“I stopped in out of the blue and was warmly welcomed and shown around. The ladies name escapes me at moment but very welcoming and thoroughly explained all options.”
“Love my new garage. Robert did a great job in the sales department, and on follow-up.
The install crew was top-notch. Fast, clean, efficient.
Great experience”
“Love this company. The movers went above and beyond to set things up and make sure all went smoothly. I felt the price was fair and worth every penny. I wouldn't hesitate to recommend to anyone.”
“I am moving to Grand Rapids in the next few months, and I called Devon’s Self Storage, and spoke with Christina. She was more than helpful with answering all my questions and she was so sweet and nice to speak to. Once I move up there I will definitely be getting a storage unit through them. Thank you so much Christina for all of your help!”
10AM - 5PM
4100 Eastern Ave SE, Grand Rapids
Self Storage
“John is always there in a clutch , thank you for always being there for for me friendly service no other place I'd go in Grand Rapids Michigan shout out to John”
“Store there multiple times. Workable staff, shitty computer algorythms! Therefore stressful. Over all clean and we'll maintained though pissed off clients trash the place! Being nice plays BOTH ways. THIS is one of the nice ones.”
9:30AM - 5:30PM
1514 Jefferson Ave SE, Grand Rapids
Self Storage
“I have trusted this facility with my belongings over the course of many years. I feel it is secure. It is dry. The billing and website are easy to use. I will not store anything I want safe elsewhere.”
“I have had my business at Access24 Self Storage on 52nd for 8 years. In that time we started with 1 truck and some equipment then over the years we expanded to 4 trucks and alot of equipment needing more space. Access24 was there for us at ever step of our growth, even offering to build us our own building on their property. Always friendly service, quick resolutions to challenges, and fair pricing. I would highly recommend them for your business storage needs.”
“First of all there were people present in the lobby to help, which is a huge preference for me. Many other locations are empty and it's confusing. The older gentleman was very friendly and chatted with me quite a bit. Very refreshing. Very progressional. I will absolutely return to this specific location due to such a positive experience from front to back.”
“Joe Was one of the best sales people I've had. There was a misunderstanding, he fixed it with no issues. I would definitely use again. Great prices and would recommend to anybody”
“The truck we reserved was not returned by another customer. We were able to get another truck, but larger then we reserved, at the same cost. That is all good, but we do wonder if the larger truck used more gas, which then added to our over-all expense. The location tried to get the previous customer on the phone to get it back, but there was no answer. Hopefully they got the truck back eventually!”
“Very satisfied with my rental experience. My stuff that I stored 6 years ago was still there and in good condition. Moving out was very convenient. Had to call Customer Service to cancel my autopay after move out though. Spoke with Nas and she was very friendly and helped me complete my request. Only bummer is that there is no prorated refund if you move out in the middle of the month :(
When I moved in 6 years ago, there was prorated charge for the first month equivalent to the amount of days used, but I guess the facility was owned by a different company at that time.
Also at that time, rate was only $32 per month for a 5x5x8 unit. Ownership changed several times over the years and rent increased multiple times as well, being $82 per month at the end. Anyway, I can definitely recommend Sparebox Storage and would use them again for any future storage needs.”
“I have used them twice in 2 different locations and always satisfied with the service , they are polite and if Any issue they step up quick and fix it. John you and your staff rock!!”
“This facility is a great place to store your items when i reached out i was told to come in and thry can help me wuth the right unit the i was greated and worked with the property manager Tara that gave me the best price and insured cleanliness of the unites”
“We moved from out of state and knew we needed a new storage unit close to our new home, so with a little driving around and Google searching we came across Kentwood Self Storage.
The manager/owner was such a delight to email with back and forth because he made the process painless. He explained everything he had available (units to pick from), pricing, to all the guidelines, and so much more.
We are very pleased we chose Kentwood Self Storage for our storage needs. It’s such a nice, small, secure, yet useful facility.
I’d recommend them if they fit your storage needs.”
“I don’t know what our drivers name was but he was a very nice gentleman. He was polite to my mom as she watched him unload and load the container the entire time.”
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“Chris D. And Troy R. did a wonderful job unloading and transferring our son’s personal items from his overseas military service from being crated in the truck to being brought into our home. They were courteous and careful.”