About Staybridge Suites Grand Rapids - Airport by IHG
Staybridge Suites Grand Rapids - Airport by IHG is a favored hotel known for its wonderful staff and welcoming atmosphere. Guests consistently appreciate the friendly and attentive service, particularly from front desk staff. The hotel features a delicious breakfast with a wide variety of food options, including sausage, eggs, waffles, and pastries, and offers a happy hour three days a week. Amenities such as the pool, hot tub, and gym are well-maintained and enjoyable. While many guests report positive experiences, some have raised concerns about maintenance issues, including leaking water in rooms and hallways, and problems with the elevator. Cleaning services have also been noted as inconsistent. Despite these challenges, the hotel's convenient location near the airport, restaurants, and shopping makes it a practical choice for travelers. Overall, Staybridge Suites Grand Rapids - Airport offers a mix of great service and amenities, though guests hope for improvements in upkeep and management of facilities. The hotel remains a popular option, especially for those who appreciate a friendly environment and good breakfast.
This hotel was so clean and so cozy! The room was not huge but it was COMFORTABLE and everyone here had an AMAZING ATTITUDE and attention to detail and cleanliness. Great service!! 5 star!!
May 2026
Exactly what we needed. Great location. The hotel is clean. Full sized coffee pot in the kitchenette. The front desk staff was very helpful. Breakfast was delicious. Pet friendly.
May 2026
Great location, but poor maintenance. See the water leak in our bathroom ceiling. I hate to think the the water may have come from.
