Sales people and manager were exceptionally rude. I was shopping for a gift off a registry. A sure sale and they still couldn’t be bothered to be nice. Just bored and disinterested
November 2022
Completely inept! My cousin bought me a gift card from this west elm, I ordered curtains with it online but they didn’t fit. I returned the curtains and I’ve been trying to get a new gift card returned to me for months! :( No one seems to know how to help, and each time they send a new card it doesn’t arrive. It’s... read full comment
October 2022
No one greeted me or anyone else as we entered the store. I needed assistance, but no one even came out from behind the counter to check on me or the other customers.