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“I found Ms. Burnham to be exceptionally kind, pleasant, helpful and very customer service driven! She exemplifies the Core Values of Community Choice and should be commended for her dedication and hard work, I have been a member for almost 10 years, she is by far best representative I have encountered. Please consider for opportunities to train others with your common. Respectfully! Rich Marsh”
“Expectation meets reality here at the Eastpointe community credit union! Steve was an absolute treasure to work with! My husband and I cannot reccomend this branch enough!”
9AM - 5PM
34642 Van Dyke Ave, Sterling Heights
Banks
“From the very first moment I spoke with Pagie my real estate loan originator, I knew in my spirit that she was the one I wanted to work with. There was something so genuine, calm, and uplifting about her energy it honestly felt like she was sent by God to walk this journey with me.
Buying a home and going through the loan process can be stressful and overwhelming, but she made it feel peaceful, clear, and even hopeful. Her spirit was warm, kind, and reassuring, and she never made me feel like just another client. She truly cared about me and my situation, and that made all the difference.
She took the time to explain everything, answer every question, and make sure I felt confident every step of the way. I always felt supported, respected, and encouraged. That alone is priceless.
If you are looking for someone who is not only knowledgeable and professional, but also has a beautiful heart and genuine compassion, Pagie is the one. I am beyond grateful for her guidance and support, and I truly believe she was a blessing placed in my path. 💛”
“I had a problem using my ATM card. I went to the branch on Harper in St Clair Shores and the teller there was very helpful, solved my problem in minutes and was a joy to work with. I will definitly return. Thank you again.
st.”
8:30AM - 4:30PM
1480 E Jefferson Ave, Detroit
Banks
“Zaire Daniels it’s the reason why I am giving five stars. He handled a matter within a few minutes of talking with me that I couldn’t get handled through two other contracts at the credit union. I have a total of eight calls with the situation I needed help with was not handled prior to talking to Zaire.
Zaire you’re amazing and very helpful. Thank you so much for everything!”
“Felicia was truly a life saver! I was at work and pressed for time, but she was quick, efficient, and made the process seamless. What impressed me most was her proactive approach , she asked me questions I hadn’t even thought of, but that ended up being a huge benefit to me.
This was true first-call resolution at its best. The level of customer service felt like red carpet treatment, and Felicia made what could have been a stressful situation smooth and effortless. She absolutely set the bar for what excellent service looks like , Felicia needs to be duplicated!”
“I decided to come to this location because a teller at the other location made a comment under her breath about me to a person she was training and thought I didn't hear her. Unprofessionally . I remember how nice the people were here when I popped in once so I decided to do business here, and it was as I remember pleasant and professional”
9AM - 5PM
7291 Bernice St, Center Line
Banks
“Extremely confident in what they do always helpful in anything that I might need over all these years, they have taken care of me very well. All their person know they are a professional, well trained, able to interact with any news that they may have God bless them in their travels.”
9:30AM - 5PM
3100 Howard Ave, Windsor
Banks
“Jennifer was absolutely amazing to work with. She was professional, knowledgeable, and took the time to really understand my needs instead of rushing the process. She explained everything clearly, answered all my questions, and made the entire experience smooth and stress-free. You can tell she genuinely cares about her clients and goes the extra mile. I really appreciate her help and would highly recommend her to anyone banking with CIBC.”
9AM - 5PM
7400 Gratiot Ave, Detroit
Banks
“I have had a great experience visiting the branch today! Sheryl was my banker and she made it such a pleasurable experience. Stop by and see her if you want outstanding service.”
“Lisa Griffin assisted me through my loan process for a personal water craft and I can’t thank her enough! She was patient with me during the process as this was my first time navigating a recreational loan and attentive when I had questions. I highly recommend her for any financing needs!”
“I was changing my debit card at this PNC bank and Pearl is a very nice person. His was helping about cancel my old debit card that is scam from some websites that I didn’t not sign up for. I felt bad about it. If anyone looking to do the same thing. I would recommend go to this bank is not busy and manager is very helpful. I’m happy about it???”
“Omg these guys are great! Super nice when I walk in and always really helpful over the phone too! Other branches have a lot to learn from them, keep up the amazing work!”
“I’ve never had any problem at this location everybody That works there has been super nice and courteous and respectful. I do however wish they had more PNC branches available but as far as this one goes, I think it’s run very well with fantastic people.”
“I had a truly excellent experience, from the moment I walked in I was greeted with warm smiles and a welcoming attitude. The team was not only professional but also incredibly attentive to my needs. They took the time to explain everything clearly, answered all of my questions with patience, and made sure I was comfortable with each step of the process.
Special thanks to Sonia, Sue and Davide who went above and beyond to assist me.”
“I’ve been with vibe credit union for 7 years, and I’ve never had such amazing service since today. A little context, my husband and I have been trying to have a joint bank account to make everything easier for us. It took us about 2 years because I had some issues with my checking account. BUT today KEVIN FOUCHEY helped us tremendously and saved me so much time and money. He helped us so much to get our account to be joint, helped me with every single thing. He was VERY patient, kind and very resourceful as well. In the 7 years, I’ve never had someone truly care like he did. Thank you again so very much Kevin! And please keep up the amazing work! Kevin deserves a raise and is the best employee there!”
“One of the personal bankers, Angela, went above and beyond to accommodate an elderly client. Her kindness and professionalism was so very appreciated by our family.”
“I've been a customer to CFCU for a long time, back when it was Motor City Co-Op. I wasn't happy going to the branch I went to for years. I started going to the branch in Harper Woods and I met Ladonna. She is absolutely great and has been for the years that I've been going to this branch. She is a definite asset to this company. She is very polite, knowledgeable, and helpful in explaining every step of the way for the loans that I have obtained. She is the reason I continue to bank with CFCU.”
8:30AM - 4:30PM
Headquarters, 24300 Little Mack Ave, St Clair Shores
Banks
“I cannot recommend First starlte bank enough! Working with Ken Ebaugh Micheal Pailwoda and Robin Lane was an absolute pleasure from start to finish. They were incredibly knowledgeable, prompt in their communication, and answered all of my questions, no matter how small.”
9AM - 5PM
24515 Little Mack Ave, St Clair Shores
Banks
“I don’t go inside a lot, but when I do, I get the same tell her all the time she’s awesome! So sorry I forgot her name, but I have not had a bad experience at this location.”
“Sarah James did it again!! Excellent service to get the job done. Lots of back and forth...sale that fell through, start over and Sarah got us to the finish line. She was helpfull and informative!! I appreciated her patience while we worked through the car buying process!!”
“The best drive thru I have been to. I really like the teller named Cindy she is always friendly and helpful. I am so glad I chose to bank there. One place in this crazy world that is good and consistent.”
“I just have to give a Huge Shout out to Frank Foss. He is truly a very informative guy. He has taken his time to explain things to me. He is very professional and patient with me. I am so Grateful he is helping us. If you're looking for someone who knows his stuff Call Frank Foss.”
9AM - 5PM
13602 E 14 Mile Rd, Warren
Banks
“I love them they're always very helpful and very fast I've never waited more than like 10 min to be seen. If you loose bank card same day u get new one.”
“Ms. Sylvia Viers goes above and beyond to meet ALL my banking needs. Very professional and extremely present. I'm truly grateful to bank with this credit union because of employees like her”
“Is there this afternoon I was at the very far left the clerk's name I think was Kim she was absolutely amazing and if it's not her name I apologize but she was absolutely friendly and kind and helpful”
“I don’t normally deal with anyone from this branch. I’m closer to the Frasier location. But I needed something from my own branch and my branch manager was on vacation the week before Easter, I was routed over to the manager at the Saint Clair Shores location who was covering for that manager.
Much to my surprise it was one of the nicest and most helpful customer service experiences I have had in years. The manager at this location, whose name is Kim could not have been any nicer or any more helpful! It honestly was a pleasure to have gotten her on the phone.
Just when you think that customer service is a lost or forgotten art someone like Kim comes along and renews your faith in humanity. PNC, I hope you’re listening this lady is somebody every manager within your many locations could take advantage of learning from.
Bravo Kim, Bravo!”
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“I did not get the name of the woman who greeted me, but her and Michael were both very helpful and kind! Assisted me in handling what could have been a very stressful situation, seamlessly and quickly. Great service at this branch. Thank you!”