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“The interior upgrades are fantastic walking! It makes you feel like you're in a real metropolitan bank. Everyone there from security to management is super friendly and efficient. The exterior parking lot, like virtually every Chase Bank I know in Michigan, needs a makeover.”
“I found Ms. Burnham to be exceptionally kind, pleasant, helpful and very customer service driven! She exemplifies the Core Values of Community Choice and should be commended for her dedication and hard work, I have been a member for almost 10 years, she is by far best representative I have encountered. Please consider for opportunities to train others with your common. Respectfully! Rich Marsh”
“Expectation meets reality here at the Eastpointe community credit union! Steve was an absolute treasure to work with! My husband and I cannot reccomend this branch enough!”
“From the very first moment I spoke with Pagie my real estate loan originator, I knew in my spirit that she was the one I wanted to work with. There was something so genuine, calm, and uplifting about her energy it honestly felt like she was sent by God to walk this journey with me.
Buying a home and going through the loan process can be stressful and overwhelming, but she made it feel peaceful, clear, and even hopeful. Her spirit was warm, kind, and reassuring, and she never made me feel like just another client. She truly cared about me and my situation, and that made all the difference.
She took the time to explain everything, answer every question, and make sure I felt confident every step of the way. I always felt supported, respected, and encouraged. That alone is priceless.
If you are looking for someone who is not only knowledgeable and professional, but also has a beautiful heart and genuine compassion, Pagie is the one. I am beyond grateful for her guidance and support, and I truly believe she was a blessing placed in my path. 💛”
“I have been a member of this credit union for 23 years. They have always been so kind, professional. Years ago they helped me financially get back on my feet, I can't say enough good about them. Their staff always has gone above and beyond and they have the best financial options available. I would highly recommend them. Kaya was very helpful and kind today.”
“I had a problem using my ATM card. I went to the branch on Harper in St Clair Shores and the teller there was very helpful, solved my problem in minutes and was a joy to work with. I will definitly return. Thank you again.
st.”
“Great customer service. Best banking experience I’ve had thus far. Very helpful and educated staff. They care about the customer and it doesn’t feel like they are just about big business and taking your money like some banks and unions do. I would 100% recommend banking with extra credit union. Thanks Lisa.”
“I have been banking with Ukrainian Selfreliance Michigan Federal Credit Union my whole life, and dare say one could not find more comprehensive financial service in a typical traditional bank. The people working here are highly skilled and professional, and very attentive to individual member needs and to the needs of the credit union community as a whole. The interest rates are competitive, and the other services they offer are comparable to those of a larger, more impersonal bank. They are good about supporting Ukrainian causes, a function that is especially important at this time. I recommend Ukrainian Selfreliance Michigan FCU without reservation.”
“Zaire Daniels it’s the reason why I am giving five stars. He handled a matter within a few minutes of talking with me that I couldn’t get handled through two other contracts at the credit union. I have a total of eight calls with the situation I needed help with was not handled prior to talking to Zaire.
Zaire you’re amazing and very helpful. Thank you so much for everything!”
“Felicia was truly a life saver! I was at work and pressed for time, but she was quick, efficient, and made the process seamless. What impressed me most was her proactive approach , she asked me questions I hadn’t even thought of, but that ended up being a huge benefit to me.
This was true first-call resolution at its best. The level of customer service felt like red carpet treatment, and Felicia made what could have been a stressful situation smooth and effortless. She absolutely set the bar for what excellent service looks like , Felicia needs to be duplicated!”
““Mike, the manager, was extremely helpful and knowledgeable. He truly went out of his way to help me, and his customer service was outstanding.””
“I decided to come to this location because a teller at the other location made a comment under her breath about me to a person she was training and thought I didn't hear her. Unprofessionally . I remember how nice the people were here when I popped in once so I decided to do business here, and it was as I remember pleasant and professional”
“Extremely confident in what they do always helpful in anything that I might need over all these years, they have taken care of me very well. All their person know they are a professional, well trained, able to interact with any news that they may have God bless them in their travels.”
“Very thanks Yuliya for professional work.
I appreciate your help and tailored approach toward my financial needs. Please reach out to her for any financial needs.”
“Donna was VERY kind and EXCEEDINGLY helpful and professional! She answered questions I didn't even know I had! I'm so grateful that she was so comprehensive (there's a better word but I can't think of it right now.) I felt like I was conducting business at my kitchen table with a trusted friend.”
“I have had a great experience visiting the branch today! Sheryl was my banker and she made it such a pleasurable experience. Stop by and see her if you want outstanding service.”
“Lisa Griffin assisted me through my loan process for a personal water craft and I can’t thank her enough! She was patient with me during the process as this was my first time navigating a recreational loan and attentive when I had questions. I highly recommend her for any financing needs!”
“As an immigrant it's important to find financial freedom in banking.
That's why Banks in America, "Be like,"
We don't Chase our Customers &
Pay No Clients. 2.9%APR
Which will commenced that
Targeted clients need cosigner in America.
Well that's as Far as we'll go to Hunt & retain clients. @ 1.99% Annual Fee.
It's all so confusing.
And all along all I needed was.
CITIZENS.
The bank you can trust.”
“I was changing my debit card at this PNC bank and Pearl is a very nice person. His was helping about cancel my old debit card that is scam from some websites that I didn’t not sign up for. I felt bad about it. If anyone looking to do the same thing. I would recommend go to this bank is not busy and manager is very helpful. I’m happy about it???”
“I’ve never had any problem at this location everybody That works there has been super nice and courteous and respectful. I do however wish they had more PNC branches available but as far as this one goes, I think it’s run very well with fantastic people.”
“I had a truly excellent experience, from the moment I walked in I was greeted with warm smiles and a welcoming attitude. The team was not only professional but also incredibly attentive to my needs. They took the time to explain everything clearly, answered all of my questions with patience, and made sure I was comfortable with each step of the process.
Special thanks to Sonia, Sue and Davide who went above and beyond to assist me.”
“I’ve been with vibe credit union for 7 years, and I’ve never had such amazing service since today. A little context, my husband and I have been trying to have a joint bank account to make everything easier for us. It took us about 2 years because I had some issues with my checking account. BUT today KEVIN FOUCHEY helped us tremendously and saved me so much time and money. He helped us so much to get our account to be joint, helped me with every single thing. He was VERY patient, kind and very resourceful as well. In the 7 years, I’ve never had someone truly care like he did. Thank you again so very much Kevin! And please keep up the amazing work! Kevin deserves a raise and is the best employee there!”
“Today is October 2, 2025. I just left out of the mile Road location and today is customers appreciation day and I must say that I felt very appreciative. The CUSTOMER SERVICES was very nice and excellent. I felt very well appreciated it. I even wanna gift bag doing the appreciation Banking with ABD FEDERAL CREDIT UNION since 1994 keep up the great job”
“A few months ago I closed out my old bank account & decided to open up a new one with citizens & I have to say I’m very impressed with the customer service & easy set up of my new account I came in a few weeks ago and made a deposit with Elise and she was very friendly :) I enjoyed speaking with her & she answered all of my questions concerning deposits, withdrawls and the ATM process. I didn’t know you could make a check deposit at the ATM now you learn something new everyday. I like this location it’s close to home and it’s very big and spacious!
Thanks for all your help Elise ?”
“Alisha has been very helpful in making my decision to purchase a home. Also, when she helped me as a teller years ago. shehe was very knowledgeable,confident and assured that Diversified Credit Union was a great place to do business.”
“Omg these guys are great! Super nice when I walk in and always really helpful over the phone too! Other branches have a lot to learn from them, keep up the amazing work!”
“I have to rave about Ms. Hartless. I was the victim of fraud and I showed up concerned. She replaced my debit right away and gave me very sound advice how to move forward. I cannot express how grateful I am that my bank of over 26 years had my best interest thru it all. I feel appreciated and respected with Citizens. Thank you, Shelly.”
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“I've been a customer to CFCU for a long time, back when it was Motor City Co-Op. I wasn't happy going to the branch I went to for years. I started going to the branch in Harper Woods and I met Ladonna. She is absolutely great and has been for the years that I've been going to this branch. She is a definite asset to this company. She is very polite, knowledgeable, and helpful in explaining every step of the way for the loans that I have obtained. She is the reason I continue to bank with CFCU.”