Avis Car Rental
Car RentalHours:
225 Airport Avenue, Gwinn MI 49841 Hours
About Avis Car Rental
Avis Car Rental is highly praised for its excellent customer service and dedicated staff. Customers have shared experiences of staff members going above and beyond, with some staying late to ensure customers received their cars after delays or issues. The team, especially Heidi and Daphne, are described as friendly, courteous, and attentive, making the rental process smooth and enjoyable. In contrast, some reviews mention long wait times, rude behavior, and dissatisfaction with vehicle condition, such as receiving an old car that smelled like weed. Overall, Avis is recognized for providing top-notch service and great accommodations, with many customers eager to return.
Most Recent Reviews
March 2026
i’ve had to rent a car the last couple months with avis and heidi has been super helpful and accommodating! no problem getting an extension when needed and cars always clean and reliable :)
March 2026
The staff here was super helpful and accommodating during objectively challenging travel and weather conditions. They were able to help me get to the destination I need to get to so I could return home from the UP.
February 2026
Heidi and her staff made me feel like family and accommodated all my needs even though I initially showed up without an appointment. When my first car started having trouble, they showed up two hours before opening to help me switch it for a new truck. What a bunch of sweethearts!
More Comments(32)
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- Gwinn, Michigan
