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“I had a very pleasant experience and managed to find a phone that I love ! He worked with me and even showed me many options was very knowledgeable would recommend this store and the services they provide :)”
“Great customer service, great attitude, and great price... I drove for 1 hour but it was worth it! I bought an iPhone 13 Pro and I looked for it everywhere, they had the best option?? totally recommend them!!”
“Very helpful and they always have a solution to my phone-relared problems. Their prices are reasonable. The staff is always polite and friendly. Shoutout to Rahul Ramesh for his amazing troubleshooting skills.”
“Jay is one of the best that helped me a lot on my account and troubleshooting for my phone. He deserves great recognition and I’m very thankful for that! I hope this reflects on his performance review! More power Jay! Appreciative, thanks!
-Oliven”
“Stopped by the other day to add a tablet, store is super clean and organized. Customer service was fantastic I highly recommend you come here they really do try to give the best experience and also save you some ??”
“Steve worked hard to get my phone up and working. We appreciate all the help. I am sure I will be back... especially since this phone has a mind of its own. You were very helpful and very nice.”
“I have dealt with Whitley over the past couple of years and she has always been great to work with and helpful, very knowledgeable too. I hope she stays for a very long time.”
“This store is amazing, they have everything you could ask for. Th try have great customer service and they also have all the accessories. I highly recommend this place.”
“My boyfriend and I came in to get his phone upgraded & left out with much more!! Moe helped us & He is very polite, thorough, & helpful. We really appreciated his service! He is an amazing employee.”
“I have been through so much and this gentleman at this location was amazing. His name is Pauly he got me and my family together with brand new phones for a great deal. Won’t go anywhere else!”
“GO SEE JESSICA NOW TF DON'T WAIT ?SHE IS A LITTLE LADY WITH A LOTTA BEAUTY AND BRAINS... SHE WILL FIX/REPAIR YOUR CELL PHONE AND SHE WAS FAST AND SWEET AND PROFESSIONAL AND KIND TO ALL OF THE PPL IN THE STORE. iWORKED IN RETAIL AND WHEN A PERSON CAN MAINTAIN PROFESSIONALISM AND PATIENCE UNDER PRESSURE (MEANING A BUSY STORE) THAT PERSON IS A WINNER ? 10 STARS ?”
“Ms. Symone was very efficient, very thorough and very polite. In short she should be promoted, with a substantial raise in pay. Best experience ever buying/upgrading a phone. Thank You so much for your Service.”
“Awesome experience coming here. Gentleman at the counter was very respectful and helpful. Needed a screen protector and case, which he happily provided. He then gave me a $20 discount for being a new customer. I would highly recommend coming to this location with all your phone repair needs.”
“Wonderful customer service from Donte he’s very helpful and professional help assist me get new phones for my children plus accessories help me with the bundle deals also had a nice time while getting my items thanks”
“I stopped in on my lunch break. Milly was very informative and efficient. Polite and helpful. His coworker chimed in to help answer questions. Process was smooth.”
“Great experience, great customer service. They help as much as they can. As well they do not promise anything they can not get done. Honest ethical professionals.”
“Shantrice is an angel on earth. I came in after losing my phone and expecting to have to pay hundreds of dollars. She went above and beyond to take care of me and I am so thankful! You guys will have my business from here on out. Thank you!! ”
“Joe B has amazing customer service! He was very helpful and knowledgeable on products. I was in and out within 45 min. I did a upgrade and I totally recommend this location!”
“My phone the S22 was very broken and I was worried I would have to spend so much money to either get it fixed or to trade it in. The worker at this location, John. Is a god send. He helped me with all of it and I only ended up spending $60 instead of the $288 that I would have to to fix it or if i had gone to a diffrent store. Thank you so much to John and this store. This will be the only one I go to from now on.”
“I went in to buy a phone case but I did not realize there was in the box. I ask about a cable program he offered was very fair priced & explain everything how to hook it too. He is very knowledgeable about everything he offers. Great place to go if have a problem with cable or Internet or your phone. Very polite & knowledgeable. Great go to person if having problems”
“Chantal, was hands down, the best cellular provider representative I have ever encountered. She was informative, transparent, and worked to provide the best options to support her customers needs. Not to mention, how kind and professional she was throughout all of our interactions. I now feel confident and comfortable, I can count on her to help with all of my future needs with AT&T. Thank you, Chantal.”
“I had a great experience at this store. Sincerely, the best customer service I’ve been treated with. The main employee who assisted me was Matthew D. He was fantastic and very knowledgeable. He answered all of my questions and made everything very understandable. He has a very infectious, energetic personality and it made the entire experience thoroughly enjoyable. His ability to relate and connect with a customer is truly impressive. Nicole is great too. Go to this location if you want to be treated like family.”
“Josh was awesome! He went above and beyond to help accommodate me! Best AT&T experience ever! I left the store when I thought Josh could no longer help me, josh continued to call once the representative was able to help! Josh called me back and told me to come back to the store and we got the deal done! Very kind and pleasant! Best experience ever! GO AT&T ?”
“Customer Service at the AT&T Store in Grosse Pointe on Mack was outstanding. They were successfully able to provide me with the service that I needed opposed to online or via telephone.
The Customer Service on the phone tried very hard however the AT&T store completed the job quickly with a smile.”
“7/12
Shout out to Joe for giving my partner and I the deal of a lifetime! He's a walking book and was very knowledgeable in everything. Can wait to get our upgrades next year!! I recommend you ask for Joe if you decide to shop at this store ♥️”
“The store was amazing Nic, Shay and Mya were amazing helping us and making sure we felt at home especially since we were bringing over so many phones. It was a process, but Nic handled it and made sure everything went smooth and getting us set-up. Shay the Manager and Mya were awesome talking to us while Nic was handling the account all while they were assisting other customers in the store. The best AT&T store I have been in by far. Keep this staff in place as they all had smiles and were very patient. Thank you Shay, Nic and Mya.”
“The retail Representatives are kind and I really had a nice experience with their services. They're very mindful and kind hearted individuals. I love the atmosphere very professional, peaceful, I'm very satisfied and the customer care provided is excellent! Thank you Metro by T-MOBILE. I will definitely be back!”
“Honestly I’ve been coming to this place for a couple of years since I always break my phone. I love the 2 guys there , they are so nice and reasonable prices. Highly recommend :)”
“This location is one of the best in the Metro Detroit Area hands down. The Manager was attentive and knowledgeable regarding my device swap. They’ve also unknowingly helped my daughter recently and she had nothing but wonderful things to say as well. I won’t go to any other as long as Jaber M (on the receipt) is there. He’s an asset to your company. Thank you for exceptional service.”
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“We transferred money via cellphone plus and they were very helpful and cooperative and made the transaction as fast and easy as possible. I strongly recommend this place for everyone.”