Cell Phone Stores in Hartland, MI

“Stopped in Hartland store, after lunch hour on Thursday, April 9. One employee working the floor, busy with a customer when I entered. I took a seat to play sudoku and couldn't help overhearing that interaction. I didn't catch all the details but I could tell she was going beyond standard service to solve that guy's problem. He went out very pleased. Now my turn...
I had a mystery bill for March, unusually high. It took some time to get into my account since my daughter, on the account but not present, couldn't be reached for security info needed. This employee didn't get upset, nor frustrated, only put her mind to the problem! It took time but she and I figured out what the computer had done and my March bill was finally resolved! I want to give a big shout out and many thanks to KYLEE! YOU ARE A GREAT ASSET TO YOUR STORE!
P.S. I'm not related to Kylee, ? lol.”

“Chance was extremely helpful on a previous visit. We made sure to visit him again even though it is a 25-30 minute drive from Novi to his location. He handled all our issues in a friendly , professional manner. Would recommend Chance to everyone I know. Additionally I received two texts asking for a review. On the first one I inadvertently pressed 1 thinking it was the best Extremely Satisfied. Unfortunately it was the opposite. I was unable to go back and change my choice. So if you see that review ignore it”

“The store rep was able to assist me with my phone, there were unknown apps that occurred which I was unaware of and has given me hard time to access my phone. There were random pop-ups, apps that I did not download, random AD videos, it was a nightmare. Thankfully the rep was able to remove all of them. The phone is working as it should again, normal functionality.”