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“Always very helpful. Josh and Emma helped with a very large order. They did all the paperwork quick. They even helped load everything in the car, it was amazing! I highly recommend this place.”
“What a great place, I’ve yet to get anything other than top notch service. I have tree frogs and 2 chameleons. I’m quite particular on what they are are fed and it’s easier when I buy something they can both eat. Crickets seem to be a good shared food. I have bought crickets from every major cricket breeder in the state ( not mentioning names) and they either inconsistent with their ship times or their crickets are not healthy. I even bought from a pet supply by me and it wasn’t ideal. They died after a week…all 200. The only crickets that have given me a solid 2-3 weeks is premier, they have the best feeders I’ve come across. Period. Highly recommend and the manager Krista at the Brighton location was absolutely excellent!”
“We’ve been supporting this local small business since their Commerce location. Honest, hardworking and animal loving people. We bring both our dogs here for regular grooming and daycare. They’re usually pretty tuckered out by the time we get them home!”
“Went in there looking for a pill dispenser for a cat. Although they did not have it, the gentleman who helped me was fantastic! He was insightful and helped me to find the solution to my dilemma.”
“We came in for boots. Samantha was phenomenal working with us and our oddly sized feet and height. She was helpful and worked with us for over 45 minutes while we found the correct boot and sizing. Thank you so much! 10/10 would recommend.”
“I had been looking for a baby tortoise for quite a while. And I believe, the last time I saw one in a pet shop was Pet Supplies Plus years ago. I never forgot about them. And when I was ready to bring one home. P.S.P. had a beautiful little Tortoise for me. Thank you.”
“This is my go to fish store , and they have a very helpful , caring and knowledgeable fish girl and it shows in their tanks , alot of healthy happy fish here , also Melissa's puppy classes are top notch , the bond my dog and I have now is because of our time in her class , look forward to seeing her and Holly soon , can't thank her enough, also thankyou petsmart of Brighton”
“Had a wonderful experience. Had to get a batterybfor my RV and wasn't sure what exactly I needed. Andrew E helped me find the right battery and carried it out to my car for me (those things are heavy!). He went over the return policy with me and was very polite the whole time. Definitely will shop here again.”
“UPDATE: I CAME IN TONIGHT (5/5/25) FOR SOME CICHLIDS A VERY KIND EMPLOYEE THAT HELPED ME IN FISH THIS EVENING RIGHT BEFORE CLOSE, NAME STARTED WITH A C, (I'm rly bad w/ names I'm so sorry! Shoulder length dark hair) WAS ABOVE AND BEYOND KIND, KNOWLEGABLE AND IMPRESSIVELY PROFESSIONAL AND TRULY CARES FOR THE FISH AND CUSTOMERS. ALSO, THE CASHIER (shorter hair I believe has cool green highlights), WHOMS NAME AS WELL STARTED WITH A C, WAS ALSO ABOVE AND BEYOND HELPFUL AND KIND. NEITHER WERE IN ANY HURRY AND I CAN'T EVEN EXPLAIN HOW AMAZING THEY BOTH WERE! THESE ARE AMAZING EMPLOYEES YOU HAVE. THEY TRULY KEEP ME COMING BACK! THEY ALWAYS MAKE ME FEEL SO WELCOME AND COMFORTABLE, THANK YOU SO MUCH!
I got Cichlids today, the young lady with brown hair is so very kind, as well as the cashier, Luke. Above and beyond, kind and professional. Thank you, I absolutely Love my new fish and have been looking for over 9 mos for these!”
“Joined the care club, or whatever it's called, at the recommendation of a worker- it's paid for itself time and time again. The staff I've dealt with have always been informative, helpful, and friendly. We come at least once a month or more”
“Always enjoyable coming here. Great selection, FANTASTIC staff, and when they run sales, the pricing is usually better than the bigger box stores.
On a side note, Elizabeth was awesome helping me out today!”
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“Rural King is close to being an unmatchable store in MY estimation! It is certainly a "Superstore" when it comes to the products they supply, with everything from A - Z, & AA - ...! Each time I visit I run out of time to see all they have to offer! The staff are Very Friendly, Knowledgeable, & Helpful! I could spend hours & hours in here, & may even have to be asked to leave!”