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“Jake is the best! He went above and beyond to solve my cellphone and home internet needs. Excellent service—highly recommend visiting this store and asking for Jake!”
“Does repairs for free if he was the one that put the screen on as long as it’s not cracked
Mine was loose and he fixed it for free. Super chill dude”
“Wade is ABSOLUTELY the BEST!!! I was dealing with a billing issue for over two months with AT&T for something that was a “system error”. But no worries because Wade was about to handle in under 20 mins what took the company TWO MONTHS! Thanks again Wade! I’m only coming to the Southfield Lathrup store for Wades 5 Star service! (You literally saved this customer! Thank you so much)”
“I thought I had to get a new phone, but then someone recommended I come here and I'm glad I did. They made my phone look brand new. He had it for 20 minutes and fixed my screen perfectly. Highly recommend fixing it here if you want a good quality repair!”
“We were very well taken care of by Michael who answered all of our questions, transferred our data into the new phones and made sure we were completely satisfied. Well done!”
“Great experience, great customer service. They help as much as they can. As well they do not promise anything they can not get done. Honest ethical professionals.”
“Jay is one of the best that helped me a lot on my account and troubleshooting for my phone. He deserves great recognition and I’m very thankful for that! I hope this reflects on his performance review! More power Jay! Appreciative, thanks!
-Oliven”
“Ms. Symone was very efficient, very thorough and very polite. In short she should be promoted, with a substantial raise in pay. Best experience ever buying/upgrading a phone. Thank You so much for your Service.”
“Best store and service in year's! Extremely knowledgeable and well stocked with products needed! Jet was very patient, kind, and willing to answer any and all questions we had, thank you for your great customer service and making it fun!”
“Wonderful customer service from Donte he’s very helpful and professional help assist me get new phones for my children plus accessories help me with the bundle deals also had a nice time while getting my items thanks”
“Hassan is a big boss. Dont go to anyone else. This guy will get you right!!!
Honestly this guy has the most patience, I’ve never seen a salesperson so calm and collective under a stressed environment. He did a great job getting everyone in and out the store in a super timely fashion.
Thanks, Hassan!”
“Joe B has amazing customer service! He was very helpful and knowledgeable on products. I was in and out within 45 min. I did a upgrade and I totally recommend this location!”
“My boyfriend and I came in to get his phone upgraded & left out with much more!! Moe helped us & He is very polite, thorough, & helpful. We really appreciated his service! He is an amazing employee.”
“I went in because my phone was getting a green and black screen. The store had a great vibe and music, and although there were a lot of people there, each of us was greeted when we came in and offered a seat. Tony came over, assess the situation and did some research. He helped me to file a claim very quickly, and I have a new phone coming tomorrow. It was a very good experience and I would recommend them again.”
“I stopped in on my lunch break. Milly was very informative and efficient. Polite and helpful. His coworker chimed in to help answer questions. Process was smooth.”
“I came into Metro PCS I had nothing in my phone my phone was completely dead these people help me save all my contacts retrieve all my pictures you've got to come to this MetroPCS these people they are awesome I would highly recommend you to come into the store they saved my life my contacts my messages everything I had no screen on the old phone they cut me a deal I walked out of here one proud customer you've got to come to the store please come visit these people as a matter of fact I'd like to promote and help expedite business cards.”
“I went to the corporate office on 12 miles to try to get the trade in value any phone any condition. That lady was clueless to the point she started to winging her job. I called the 13 mile location. Gentleman was a pro. He knew all thre promotions and even look at ways to save money on my bill.”
“I was very satisfied with paying my bill at the AT&T store on Greenfield Road off Warren Avenue. I had a great experience using their kiosk machine. The representatives were very kind, helpful and knowledgeable. I will go there again to pay my bill. I guess be them a 5 Star. I recommend them to my family and friends.”
“I had a great experience at this store. Sincerely, the best customer service I’ve been treated with. The main employee who assisted me was Matthew D. He was fantastic and very knowledgeable. He answered all of my questions and made everything very understandable. He has a very infectious, energetic personality and it made the entire experience thoroughly enjoyable. His ability to relate and connect with a customer is truly impressive. Nicole is great too. Go to this location if you want to be treated like family.”
“Best phone franchise owner there is . Mr Steve Jarbo . He has been my personal phone go to guy for the past 25 years . I will always stay with AT&T because Steve works for your company and is very knowledgeable and patient with all his customers . I’ve seen him at work numerous times over the decades and he is an amazing guy .”
“Chantal, was hands down, the best cellular provider representative I have ever encountered. She was informative, transparent, and worked to provide the best options to support her customers needs. Not to mention, how kind and professional she was throughout all of our interactions. I now feel confident and comfortable, I can count on her to help with all of my future needs with AT&T. Thank you, Chantal.”
“We transferred money via cellphone plus and they were very helpful and cooperative and made the transaction as fast and easy as possible. I strongly recommend this place for everyone.”
“My phone the S22 was very broken and I was worried I would have to spend so much money to either get it fixed or to trade it in. The worker at this location, John. Is a god send. He helped me with all of it and I only ended up spending $60 instead of the $288 that I would have to to fix it or if i had gone to a diffrent store. Thank you so much to John and this store. This will be the only one I go to from now on.”
10AM - 11PM
6444 Greenfield Rd, Dearborn
Mobile Phone Accessories
“Works At A Fast Paste, Very Affordable, They Are Definitely Helpful When It Comes To Working With Certain Amounts. Communication is awesome, I’ve been going to them for 2 years and they never disappointed me.”
“I was having problems with my modem, and my usual Metro Store was closed. My next door neighbor also needed something. The person working the counter was quite knowledgeable, and was able to provide myself and my neighbor deals on our modems. On the sales receipt it gives the name "Benignity". I will probably start doing all the business with my Metro account at this location.”
“The store was amazing Nic, Shay and Mya were amazing helping us and making sure we felt at home especially since we were bringing over so many phones. It was a process, but Nic handled it and made sure everything went smooth and getting us set-up. Shay the Manager and Mya were awesome talking to us while Nic was handling the account all while they were assisting other customers in the store. The best AT&T store I have been in by far. Keep this staff in place as they all had smiles and were very patient. Thank you Shay, Nic and Mya.”
“10/10 - offered quick, effective, intelligent communication. Got me the answer I needed with great customer service. Didn’t beat around the bush or push me into services I didn’t need.”
“7/12
Shout out to Joe for giving my partner and I the deal of a lifetime! He's a walking book and was very knowledgeable in everything. Can wait to get our upgrades next year!! I recommend you ask for Joe if you decide to shop at this store ♥️”
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“I recently switched to Total Wireless, and I'm so glad I did! The service is excellent, and the price is unbeatable. Plus, the customer service is top-notch. Zack was a great help in getting my phone set up and answering all my questions. I highly recommend Total Wireless to anyone looking for an affordable and reliable wireless plan.”