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“Gio was absolutely fantastic to work with! From the moment we started, he was professional, knowledgeable, and genuinely committed to helping me find exactly what I needed. He took the time to answer all my questions, explained everything clearly, and made the entire process smooth and stress-free.
What really stood out was his attention to detail and how much he truly cared about making sure I was happy with my purchase. Great customer service like this is hard to find. If you have the chance to work with Gio, you’re in great hands. Highly recommend!
:) great Job !!!!”
“Does repairs for free if he was the one that put the screen on as long as it’s not cracked
Mine was loose and he fixed it for free. Super chill dude”
“Wade is ABSOLUTELY the BEST!!! I was dealing with a billing issue for over two months with AT&T for something that was a “system error”. But no worries because Wade was about to handle in under 20 mins what took the company TWO MONTHS! Thanks again Wade! I’m only coming to the Southfield Lathrup store for Wades 5 Star service! (You literally saved this customer! Thank you so much)”
“I thought I had to get a new phone, but then someone recommended I come here and I'm glad I did. They made my phone look brand new. He had it for 20 minutes and fixed my screen perfectly. Highly recommend fixing it here if you want a good quality repair!”
“DOMINIC is one of a kind. This man went above and beyond the call of duty to help me out. I have NEVER seen anybody or worked with someone that cared abt there customer being satisfied and happy when they left there establishment. This man needs to be cloned. Continue to be GREAT!!!”
“Outstanding customer service. Great place to buy a phone. I bought a phone from here recently and yesterday I dropped the phone and cracked my screen, I came here and Abby helped me file a claim and ordered a replacement.”
“Great customer service so far, handles my questions and stayed polite despite not understand8ng some things. Especially considering the service I received from my old carrier.”
“I am from Birmingham and I come into this location all the time- Always a good experience- but Calista and her co-partner were great!!!! Everything I needed or inquired about they took care of - Great… customer service. I will be back!!!”
“Jarvis was so helpful and very friendly I went in to upgrade my phone and he was able to find me the best deals I was able to not only upgrade but get a watch and tablet for the same price. If I need anything else I will be going to see him”
“Great people! Very helpful and fun to work with.
John took my stress level down several notches. My phone had an app that was causing problems. John cleaned it up for me!! He was great. ATT for the win!!”
“I have been to this store a couple times and would definitely make this my #1 store. Everyone was very patient and helpful, even when they were busy. George was exceptionally helpful and informative.”
“Ayden from ATT persists through barriers and was very knowledgeable and helpful in getting my family set up with one new phone and new internet service. And he connected me with First Net for healthcare workers and I get a discount on my plan.”
“Came here a few times recently and was very pleasantly surprised with the service. Aaron was incredibly helpful even when there was a full house in the store. Very happy to have this store so close by.”
“Very helpful and courteous . Without this location on June 11, 2026 we would still be in still in an uproar. Thank you for all your help. Please visit this location for swift solutions and help along kindness”
“Great experience, great customer service. They help as much as they can. As well they do not promise anything they can not get done. Honest ethical professionals.”
“This was the best phone store experience. I think I’ve ever had. Abdullah was quick yet thorough and helped me with everything that I needed. Highly recommend coming to the store.”
“After two FRUSTRATING months of dealing with unresolved phone issues/poor customer service, it was none other than Divine intervention that led me into this AT&T, to the single greatest wireless consultant I’ve ever met, Aayan.
Aayan is nothing short of extraordinary. It is rare to encounter a professional whose expertise, composure, and dedication leave such a lasting impression. This sales associate demonstrated not only an exceptional command of his field but also the rare ability to combine a calm, yet confident demeanor with efficiency AND empathy. After two months of unsuccessful attempts with AT&T, he alone was able to resolve my issue with effortless expertise, precision, and care. His patience, clarity, and genuine kindness transformed a stressful situation into a remarkably positive experience. He was very well informed and walked me through various ATTplans, as well as home WiFi options, and even adding additional lines on my plan, all things I had always regarded as complicated, however, now seemed easy because Aayan was handling it. I can’t believe this nightmare of the ATT runaround IS FINALLY OVER, and I couldn’t be more relieved. On any scale of evaluation, he exceeds the maximum—truly a 12 out of 10. AT&T should regard him as an indispensable asset.”
“I lost my phone and didn't know what I was going to do. Thankfully I made it to the Verizon store just before closing. Thank you Izal, you saved me from freaking out. Thank you not only for transferring my phone number to another phone but helping with my watch and my tablet. Thank you for EVERYTHING you did and for staying past closing to assure I wasn't left without a phone. You're a true ROCK STAR!”
“Bam! Done! New battery in my old iPhone 8 that Apple wouldn't touch. The two guys I met in this shop are kind, polite, friendly, and generous. They are going places, like Hewlet & Packard. Phone was done in 45 minutes, and it's holding a charge nicely. Don't toss your electronics in a landfill without letting these guys take a swing at fixing them, and saving the planet along the way. Thanks, y'all!!!”
“Tyler was awesome. I did not start service but he did well in explaining the ins and outs of the phone and the different plans that were in my budget. He was patient and knowledgeable about your products. If I do come to ATT I would like to work with him again. Josh was great too.”
“Simon was excellent to work with—very helpful, knowledgeable, and professional throughout the entire experience. He provided outstanding customer service and made everything easy. Highly recommend!”
“Came by this morning to pick up my new upgrade. I was met with the store associate who was on his own, and did a phenomenal job with setting my account up with my new phone. He was very friendly, knowledgeable, and helpful. He offered to set up my new device for me, but I declined since I'm a tech geek; it was a breeze. He let me know of the current deals offered, and was able to multi task as another customer came in. He's definitely an associate I hope to see in the future as he's the perfect fit for the job. He said it was his first time doing an online pick up order, but it didn't even delay him in setting up and getting my account updated. I wouldn't be surprised to see him warm a promotion in his future with his knowledge and skills he already acquired. I'm definitely glad I chose this store to pick up my device! If I ever need supplies or upgrades, I'll be coming back here. ? Also loving the Samsung Ultra? Thank you so much!!?”
“We transferred money via cellphone plus and they were very helpful and cooperative and made the transaction as fast and easy as possible. I strongly recommend this place for everyone.”
“There was a very nice lady who waited on me and they were very kind and nice it was a good experience. I would definitely buy a phone there again and it's a good place to go get a phone and I went to the 13 Mile and John r location and make yourself very nice sheet fire and beyond to help me it was a little time consuming but that's not her fault it's just part of setting up a phone you know so I would definitely recommend to go there yes.”
“Works At A Fast Paste, Very Affordable, They Are Definitely Helpful When It Comes To Working With Certain Amounts. Communication is awesome, I’ve been going to them for 2 years and they never disappointed me.”
“Hassan and Aaron, the two managers worked together to lower my bill! They were kind, informative and made me laugh while I came in angry about my bill. Thank you so much!”
“Anthony and the other guys were a great help! They helped my family and I understand our deal and told us what we needed. Overall, would recommend. Fast and helpful environment.”
“My fiancé and I came here and I cannot say enough good things. We were coming from a major carrier and needed service for 2 phones. We thought that we were going to have buy new phones and go through the process of downloading all of our apps and trying to remember all the logins etc.
Well Jason, Paul's younger brother was absolutely AMAZING He found that our current phones were unlocked and that all he had to do was get us new SIM cards and set up the new phone numbers!!! If that wasn't enough he was able to get us into a deal monthly for the 2 lines that blew me away!
Both my fiancé are so grateful to you Jason for you going above the norm if customer service.
I am going back to get my internet through them as I know that I will get great service through them.”
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“This is a son and pops place ! These are the nicest people I have ever met!! I've been going to them for the past 5 plus years and refuse to go anywhere else even when they moved I followed and will not go anywhere else! They have the best prices to fix ,buy or sell your phone! If you want a place to take your phones this is the place. They work with you and can fix it on the spot! Danny and his father have truly helped me in many bad situations over the years and are truly just lovely good people!! Thank you again for everything!!!”