Banks in Highland, MI

“I don't see why a reviewer says it's not modern. This bank has all the same features for users as any big name bank I've ever been with. The only non modern aspect is the customer service, which is a good thing. Unlike modern business, this company values it's customers and treats them as if they were friends coming by their house. They are proficient in their interactions while still being personal and knowing you as an individual.To top it off they do special things for their customers, such as offering fresh coffee and homemade cookies. They make sure you know about anything they offer that could benefit you. At the same time they don't try to sell you on things. If you're looking for somebody that has your interest at heart that is this Bank. That is how they maintain their customer base.”

“Cassie and Eloise were very competent last week and went out of their way to help my son and myself.

Both were extremely professional and were able to help us solve a relatively difficult situation very quickly.”

“Opening a business account can feel overwhelming, but my experience with Chase Bank Relationship Banker Chris Chalanda was absolutely exceptional from start to finish. Chris was professional, knowledgeable, patient, and genuinely invested in helping my business get set up for success. Every question I had was answered thoroughly, and the entire process was smooth, efficient, and stress-free.

What stood out most was the level of personal attention and care I received. I never felt rushed, and Chris took the time to explain all of my options so I could make the best decisions for my business needs. It’s rare to find customer service that combines professionalism with such a warm, kind and welcoming approach.

I left feeling confident, supported, and excited about the future of my business. I highly recommend Chase and especially this Chris Chalanda to any entrepreneur or small business owner looking for outstanding service and a true banking partner!”