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“I called my local Hartland store because I needed help to change my plan. As when i called the 800 # it was awful one automated system to another to a chat on my phone and I got no where snd became very frustrated. I called local Hartland store and they were MORE than helpful. He walked ne through the process and boom done! I highly recommend the Hartland Verizon store!!!”
10AM - 7PM
320 Town Center Blvd #2, White Lake
Mobile Phones
“I needed a new phone and Garrett at Verizon was just as professional, helpful, and kind as he could possibly be. He made the entire experience so easy for me (I sometimes have trouble with technology). It was an absolute pleasure to go through this process with his help.”
“We were extremely satisfied with the assistance we got at AT&T. Patiently and carefully we were assisted to our satisfaction at S Lyon east. Great associate service.”
“I went to the Wixom store on Wixom Road. Robert took care of my problem. He listened and shared information with me as well. It was good to know that I could do what was told to me. Great customer service and my favorite store! Thank you Robert!”
“Chance was extremely helpful on a previous visit. We made sure to visit him again even though it is a 25-30 minute drive from Novi to his location. He handled all our issues in a friendly , professional manner. Would recommend Chance to everyone I know. Additionally I received two texts asking for a review. On the first one I inadvertently pressed 1 thinking it was the best Extremely Satisfied. Unfortunately it was the opposite. I was unable to go back and change my choice. So if you see that review ignore it”
“I applaud the staff at this location! I recently transitioned to At&t. James and Mel helped me thru the entire process and answered all of my questions. Very professional and knowledgeable. I will pass on my recommendations. Thank you!”
“Trey was super helpful! I went into the store after hearing that I would potentially need to buy a new phone - and trey was able to fix the issue within 5 minutes. And with a smile! Thanks.”
“My husband and I are very much satisfied with the switch over to T-mobile. The store representative was really great on suggesting which plan and phone would best fit my husband and I. Will definitely recommend this store to friends and family. T-mobile home interent is also great in my area, better than Comcast for sure. Thank you for being really patient with us.”
“Preston was helpful in navigating to a newer model iPhone and his knowledge on phones and plan explanations was informative. Great job T-Mobile staff at Pontiac Trail store.”
“I needed a new phone. I told them that I didn't want to spend a ton of money. They steered me in the right direction and I love my new phone. Awesome customer service.”
“Jen and her associate today were extremely helpful, and genuine and made my day a lot better considering I had to get a new phone. It’s refreshing to just find real people who actually care about their job. I would recommend going in this store to anyone!!”
“This is by far hands down the best metro by t mobile store around! Karl and Paula have the best customer service skills ever. Always there to help me out! Come here for all you're metro needs!”
“I don’t like writing reviews or being asked to do them because most are disingenuous or not helpful, so I’m doing this one on my own accord.
We’ve lived in Milford for 17 years and this store was the only place in town, so we had no choice but to go here. We dealt with it’s unreliable hours, never-the-same employee, ridiculous wait time, and the typical challenges for a family that lacks a lot of tech savvy.
For whatever reason, this store has gone through a remarkable transition and hopefully it remains this way for a long time. Romen runs this store the way you’d want it and it seemed that his partner Colin is cut from the same mold. These guys were super helpful and knowledgeable when it came to our new phone and, more specifically, our entire family plan and account.
Romen was patient with my teenage son and respectful to my concerns with these complex plans. The new phone was not in stock, but we did get sent to our house in a couple days, transferred things at the store; all told, 15 minutes of time total. Thank you for that. There will be more: my 75-year old father-in-law needs some assistance and I am confident Romen (or Colin) will be able to put up with his numerous questions, confusion and will have him leave the store in great order.
Milford needs more business owners/operators like this store. If you want customers, take a page out of the book these guys wrote. Kindness and patience, really simple ingredients.”
“Thank you for helping my parents upgrade their phones, Joe! You went up and above! Thank you for making sure my Mom was able to keep all the pictures of her Grandkids. And, for helping with her apps. You were so kind, patient and made things very easy for us. We'll be back when we're ready for the next upgrade. Highly recommend this Metro PCS store.”
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“I went in the store to change phone carriers and get their home internet services. Chase assisted me with everything taking almost 2 hours of his time to get me squared away while still assisting other customers at the same time. This is the only metro location I have used or will ever use. If you want a true customer service experience go see Chase and crew. Thank you again Chase for the great service and experience.”