AutoZone Auto Parts on W Carleton in Hillsdale, MI is a leading retailer of auto parts, offering a wide selection of new and remanufactured hard parts, maintenance items, and car accessories. Many customers have had positive experiences at this location, praising the availability of parts and the knowledgeable staff. While some have faced challenges finding specific items, others have appreciated the initiative to assist themselves when needed. The customer service is highlighted as a standout feature, with a friendly and helpful staff, especially the female manager, who is recognized for her dedication to cleanliness and support. One customer shared a story of receiving hands-on assistance when their turn signal stopped working, showing the team's commitment to going above and beyond. Overall, AutoZone in Hillsdale is noted for its excellent selection of parts and exceptional customer service, making it a reliable choice for auto needs.
Very knowledgeable workers and helpful,usually have what I need if not can or willing to get it for me ,prices are decent ,great place
January 2026
1/25/26. My moms check engine light is on. Its about 12° outside. Seth was still willing to go out and put the computer on it to see why.
November 2025
Chris, the tech, went above and beyond and replaced the battery terminal for me. I spent a little extra on parts, but he put quite a bit of time in it and got my car starting properly again.
