Cross Country Cycle, a family-owned bicycle shop, has been serving the community since 1984, starting with just $2,000 worth of bicycles and parts. Now, located in Michigan’s largest bike shop, it offers a wide selection of bikes, parts, and accessories. The shop is well-known for its friendly and knowledgeable staff, who are committed to providing exceptional service. Customers appreciate the personalized attention, with staff helping to plot bike routes and offer custom fittings for new bikes. Many reviews highlight the ease of renting bikes, with customers returning year after year for their rentals and races, even traveling from other states. The shop is praised for its customer service, with staff going the extra mile to accommodate busy schedules and ensure satisfaction. Although there are occasional mentions of minor mechanical issues, the overall experience remains positive, with many customers expressing high levels of satisfaction with their purchases and repairs. Cross Country Cycle continues to focus on helping customers have fun on bicycles while maintaining a home-town feel that keeps them coming back. Whether for rentals, purchases, or repairs, the shop is recognized as a reliable and welcoming place for all cycling needs.
Fantastic experience here. Lots of inventory both bikes and clothing- mens and womens. Stopped in while visiting and got help for my husband picking out a new saddle. Laura was a great help and we walked away with what we needed and a bunch of trail suggestions too. Will definitely be back.
December 2025
Laura is very knowledgeable and personable. Service is great. They are often able to repair while I wait.
October 2025
We loved our experience with Cross Country Cycle! Rented two bikes and two kid trailers for a 3-hour ride, and the staff made everything simple and fun. The 13.5-mile route with lakes, playgrounds, and sights was the highlight of our vacation. Highly recommend for families!