Velo City Cycles is a highly regarded bike shop in West Michigan known for its excellent service and quality products. Customers appreciate the friendly and helpful staff, including Brent, Sandy, Brad, Nate, and Scott, who assist with bike selection, fitting, and repairs. The shop offers a wide selection of bikes and equipment, catering to different needs such as mountain biking, rentals, and e-bikes. They are quick and reliable, often fixing issues on the same day, like brake repairs or fitting a trainer tire within minutes. Many customers have purchased bikes from Velo City Cycles, praising the staff’s knowledge and the bikes’ readiness for riding. Their service extends beyond sales, with prompt repairs and support during challenging moments, such as fixing a back rack mid-ride to get a rider back on the road quickly. The shop’s involvement in the community and fair prices contribute to a positive reputation. Overall, Velo City Cycles is a trusted local business that provides top-notch service, quality bikes, and a friendly atmosphere, making it a favorite among cycling enthusiasts in the area.
We went there to enquire about e bikes brad is very knowledgeable and helped with all my questions and allowed us to test drive some bikes. Check them out
May 2026
Always a great experience with mine and my family's bikes!
April 2026
Best customer service Ever!!! The people that work there very nice and helpful and kind
