Spectrum Store offers a range of services including broadband Internet, Mobile, and Cable TV. Customers can visit their local store to shop for internet, new products, and mobile devices, or to upgrade services, pick up or return equipment, and pay bills. The staff is friendly and helpful, with employees like Brad and Ben providing patient and knowledgeable assistance, making the process smooth and enjoyable. Customers have praised the store for quick service, especially when making appointments, which allows for fast and efficient upgrades or setup. The store also handles equipment returns and provides support for home and business Internet services. While most reviews highlight positive experiences, there are some concerns about device support, such as issues with Samsung devices and carrier unlocking policies, which can lead to frustrations. Overall, the Spectrum Store is a convenient place to get help with internet, mobile, and TV services, with staff dedicated to making customers’ experience pleasant and efficient. Whether upgrading phones, setting up new lines, or resolving service issues, the store strives to provide friendly assistance and quick service to meet customer needs.
Although it took a while they were very professional and apologized for taking so long. Even gave us a credit on the next month bill.
August 2026
Had a mobile phone since they came out as a bag phone. Spectrum has been the best!!
August 2026
I had Trevor help me in Holland Spectrum store. He was so nice and helpful. He also was very knowledgeable. Definitely recommend asking for him if you go there. Would advise making an appt too. I got in quick with my appt and about 10 people waiting with no appt. The manager was awesome too but I forgot her name.
