Spectrum Store offers a range of services including broadband Internet, Mobile, and Cable TV. Customers can visit their local store to shop for internet, new products, and mobile devices, or to upgrade services, pick up or return equipment, and pay bills. The staff is friendly and helpful, with employees like Brad and Ben providing patient and knowledgeable assistance, making the process smooth and enjoyable. Customers have praised the store for quick service, especially when making appointments, which allows for fast and efficient upgrades or setup. The store also handles equipment returns and provides support for home and business Internet services. While most reviews highlight positive experiences, there are some concerns about device support, such as issues with Samsung devices and carrier unlocking policies, which can lead to frustrations. Overall, the Spectrum Store is a convenient place to get help with internet, mobile, and TV services, with staff dedicated to making customers’ experience pleasant and efficient. Whether upgrading phones, setting up new lines, or resolving service issues, the store strives to provide friendly assistance and quick service to meet customer needs.
The store is whatever. The employee did the bare minimum. The service they sell can be better.
April 2026
Always make a app it's very busy but reps can help with anything from basic and technical.Also has a kiosk so u can pay ur bill with no probs
March 2026
Very long wait.. looks like they could use more people working, 5 spots only 2 employees, one couple mentioned they have been waiting over an hour, were still #8 on the list, MAKE an appointment!!
