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“I have shopped the Big Lots in Howell for years. The employees are super. The store is always clean with a lot of great seasonal items. My favorite gal retired a few years ago. I sure miss her. Bob at the Howell store is always so helpful. I also shop at the Okemos store occasionally. I have also ordered on line and haven't had any issues.”
“Pat the manager is amazing!!! Customer service at its best!!! I have been looking for an item that’s been out of stock she called me when it came in. I love the whole staff there!!!!”
Discount Stores
Discount Stores
Discount Stores
“I manage a retail office, it’s hard to find people these days that will take an extra step to help service you. Jessie at this location did amazing, all over the phone! I will not forget her patience and next time I’m out that way I’ll have to have her help me shop in person! To Coach, hold onto this gem, she’s a hard worker and is doing right by your company.”