“Pat the manager is amazing!!! Customer service at its best!!! I have been looking for an item that’s been out of stock she called me when it came in. I love the whole staff there!!!!”
“I have shopped the Big Lots in Howell for years. The employees are super. The store is always clean with a lot of great seasonal items. My favorite gal retired a few years ago. I sure miss her. Bob at the Howell store is always so helpful. I also shop at the Okemos store occasionally. I have also ordered on line and haven't had any issues.”
“Ok. This is how it works. Corporate wants us Asst Mgrs/Mgrs to STOCK, CLEAN, Do PAYROLL, do DAMAGES, AUDITS, PAPERWORK, to RUN to the cashiers EVERYTIME there is a bill check, to print a reciept, to exchange something, to give them smaller bills, to cash them out, to cash them in, to CATCH UP the line the ONE cashier we have at a time, can't handle. We are NOT cashiers, so when we open and half the line comes over to our register..we panic..because we HAVE so much more we need to accomplish or Corporate penalizes us by cutting our hours. Thats why we have one line, because if the Mgr/Asst Mgr needs to step away, their line wont have to go to the end of the other line. It's like we can't win. Either customers are complaining about long lines or bare shelves, or the bathrooms aren't pristine. Also, this is the Dollar Tree. Not Macy's. So customers acting as if it is, need to stop! Also, don't come in if you don't have the time! EXPECT LONG LINES! If you don't want something, bring it up to the cashiers. We will not make you feel bad about it! Also, don't come in and buy one thing to break your $50 and $100.00 bills you just got from the ATM because you can't figure out how to ask it for smaller bills. We are not a bank!”
“Overall good place to shop always good selections the only reason I'm not giving it 5stars is cause this one girl always rings me up like I'm a burden to even breathe the same air as her ?I try on my end to iniate something like saying hi or asking how her day is going cause I'm in customer service too. So in that case I'm writing this review not just as a customer but as a fellow sales associate and it's literally part of your job to interact with the customer and for the love of God tell me the total!! I'm a cash girlie with terrible vision i can't see the microscopic total in the corner of a pin pad and I shouldn't have to!! Someone please humble this girl ?”