Metro by T-Mobile at 2473 E Grand River Ave offers a wide selection of prepaid plans and 5G phones from Apple, Samsung, and OnePlus. The staff is friendly, knowledgeable, and helpful, often taking the time to show customers various phone options and ensure they select the best device for their needs. Customers appreciate the excellent customer service, with some receiving assistance even when payment systems were temporarily down. The store has been praised for its clean setup, with staff willing to work with customers to set up their phones and pay bills easily. Many customers have been loyal for years, highlighting the staff’s positive attitude and willingness to go the extra mile. Whether upgrading a phone or paying a bill, visitors consistently mention a positive experience and high satisfaction at this store.
nick helped me out with my phone plan, excellent customer service!
May 2025
My guy nick got me right in a quick hurry as well, WILL BE COMING BACK THANK YOU !!
May 2025
I came by a few weeks ago to look at phones and was helped by a young man named Nick. He provided the best customer service I’ve had in a while! He was very diligent going over the different phone options and plans available. He answered all the questions I had and seemed knowledgeable. Thank you!
