“Was traveling up north to Boyne from Ohio and my car overheated on the expressway. Had to be towed and Mazur's was the closest AAA Automotive repair shop. Excellent customer service by Nate. They fit me in during a busy day, diagnosed, and found a puncture in my radiator fins, while I was waiting. Unfortunately wasn't something they could get parts for that day and repair so they drove me to car rental location so I could pick up a car and continue on my trip. I wasn't able to get back until weekend, and they were closed, however they left my keys in a lock box so I could pick up at my convenience. Everyone was wonderful at that location. Definitely recommend them!”
8AM - 5PM
8000 Oak Grove Rd, Howell
Transmission Repair
“If your looking for a family owned business, look no further. If you looking for a honest place to take care of your baby... This is it! Has performed lots of work over the years, keeping my family running down the road. You have to check them out. 5 Stars all day !”
“Did a great job had some overheating issues told him to replace this and that, call me up and said no way that's not the issue, found the issue repaired it tested it and fix the issue very reasonably priced. Has been my second or third time back there for different issues always honest damn good mechanic. I asked to save old parts, about the old mechanic that followed through on my request.”
“I’m a little late to writing this review, but I wanted to make sure I took the time to leave one! I’ve been coming to Big Ray’s Quick Lube for a few years now, and my family has trusted them with our cars for years as well. They are genuinely the only place I feel completely comfortable taking my car for an oil change or any of the routine services it needs. Everyone is always so kind, helpful, and willing to go the extra mile to make sure you’re taken care of.
About a month ago, I went in for an oil change and discovered that my coolant cap had actually melted due to an issue caused by a previous mechanic. Eli was incredibly kind and made sure to get everything taken care of for me. He replaced the coolant cap, replaced my coolant, topped off my other fluids, and made sure everything was good to go before I left.
What I appreciated most was that Eli took the time to fix something that technically wasn’t even their responsibility in the first place. He didn’t have to help me with the issue caused by another mechanic, but he went out of his way to make sure my car was taken care of. He was also very efficient, gave me a great discount, and didn’t charge me an arm and a leg for the additional work.
Eli was genuinely so kind, helpful, and professional throughout the entire experience. It’s people like him who make you feel like you can actually trust the people working on your car, which is not something I take lightly.
I truly don’t trust anyone else with my car the way I trust Big Ray’s. My family and I have been coming here for years, and they consistently provide great service while treating their customers with kindness and respect. I especially wanted to recognize Eli for going above and beyond for me this time.
Thank you to Eli and everyone at Big Ray’s Quick Lube for always taking such good care of us and our cars! I’ll continue coming back and recommending them to anyone who wants honest, efficient, and reasonably priced service! 🚙”