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“Today I had a great experience at this location. The teller was very polite, knowledgeable and helpful. I honestly forgot her name but you go girl !!!! Continue to be great at what you do. I’ll be sure to revisit this location in the future.”
“What an amazing experience at this local credit union. I had such a bad experience trying to apply for a loan in Ohio for a vehicle. The people here at community choice are amazing! Thanks again”
“This was my second time dealing with community choice credit Union. The first time I purchased a truck and everything went fine. So this time thought I would try a personal loan and once again everything went through with flying colors and the people are fabulous and friendly. They will go above and beyond to help you. I highly recommend this financial institution.”
“Very helpful and nice people work here they made us feel at home and answer any question I ask them will definitely be with them from now on and send anyone I know there as well”
“I received a cold call from Melissa to refinance my car loan and she forwarded my call to Angela Perry. I cannot even begin to express how incredibly diligent Angela was with all of the paperwork and finalizing my refinancing loan. Everything from the beginning of the experience until the end was done within a few days and I cannot thank the FreeStar team enough for all of their help.”
“If you haven't stopped in the First Merchants Bank branch at Chesterfield and Maple, you should stop by.
Wes Jenkins, the manager, has created what reminds me of how banks operated before impersonal mega-banks started gobbling up our community banks. Wes and his team actually treated their clients like they were glad to see them and help them. Meg, a banker, has been helping me with my business account and personal accounts for years. She is always smiling, always helping, and just a joy to work with. Juliane, Dee, and Naji all know me by name and are just as willing to help when Wes or Meg aren't available.
I’ve built a great working relationship with this bank. If you are looking for a local customer-oriented place to bank, try them. I am glad I did. It's nice to know that there are still real bankers around who want to help me, not just their bottom line.”
9AM - 2PM
26791 Ryan Rd, Warren
Banks
“Wonderful and friendly staff, professionals in their field. Current information is available on the website or by calling the office directly. Ukrainian language!
The absolute leader in lending. It was through our USMFCU that we arranged our house.”
“Very friendly and helpful staff. Always a pleasure going there. They greet you by name and if you ever have any unusual questions, they get the answers and will call you with the answers.”
“Citizens State Bank is fantastic! The team is always so friendly and welcoming. Jessica, Rana, and all the tellers really go out of their way to make sure everything is taken care of. You can tell they genuinely care about their customers, and it makes banking there a great experience. Highly recommend!”
“Thank you Alia Berry for being professional & making me feel comfortable & giving me a thorough explanation of the account that I created. We need more employees like you.”
9AM - 1PM
41031 Mound Rd, Sterling Heights
Banks
“Jennifer was incredibly informative and a pleasure to work with! I had some questions regarding a few process changes and she answered them clearly, throughly and kindly. Thank you again Jennifer!”
“Marie is simply the best - at anything she does. In addition to her competences she is a kind hearted person. Yes! I’m so happy to meet people like her - it brings me hope that there’s more like her out there.
She spent so much time helping me… and she thought I had no affiliation with OUR credit union. She helped and was pleasantly attentive only out of kindness … thank you!!!!”
10AM - 12:30PM
28845 Woodward Ave, Berkley
Banks
“I use the drive thru at the Woodward Ave in Berkeley branch quite often. There's a young man who most typically completes my transaction and he's always very pleasant to deal with.”
“CUA was able to finance automobile and consolidation loans to eliminate high interest rates. I have been banking here for over 10 years and always receive superb customer service. Wouldn't bank anywhere else!”
“Love the employees of T & I. Always friendly and helpful. Took only 48 hrs to get a loan approved and signed. Very professional and love that they have a dog on premise and they are dog friendly.”
“Anita Fishman always provides outstanding customer service! Today she went above and beyond! She came to my home to have me sign a paper so that I wouldn't have to bother picking it up and returning it. She is a truly an exceptional professional! Level One is lucky to have her!”
“My name is D.Davis.. I just wanted to take an opportunity to leave a review as it relates to KeeKee( Public Service (Oak Park)
KeeKee is AWESOME!! KeeKee is extremely helpful and knowledgeable. Whenever there is a question or problem with your account, KeeKee goes above and beyond to help resolve any issues you may have.
It’s always a pleasure to see her face when I visit Public Service- Oak Park…”
“I've been a member here for atleast 10yrs. I've financed all of my vehicles through Extra...at better rates than any bank ever offered. I've also had the pleasure of working with some truly wonderful Extra CU employees. Connie just helped me complete financing for a new vehicle. It was difficult and took longer than it should have due to the Dealer. Connie went above and beyond... becoming more of a customer advocate than a loan processor. I now have the car I want, at the rate I earned with her help. Thank you Connie!!!!”
“I cannot recommend CCCU enough! Their care, support, diligence and professionalism is unprecedented which is difficult to find in today’s world! Branch Manager Lizette and Advisor Ja’Shie have gone above and beyond during a refinancing for me! In fact, the whole team helped me tremendously when I bought my new home! I love Community Choice Credit Union! Again, highly recommend!”
“I have been a customer for 18 years, and have experienced some decently bad customer service when going into this location. I don't want to say I was profiled, but I was definitely treated different, on a few occasions when I went in.
The only reason I didn't cancel business with this credit union is because I've gotten comfortable with them, and normally handle everything online, so I would never have to deal with the people inhouse.
Today, I received exceptional treatment. I might add, the specialists in there today are different from the people I dealt with before (Thank God). I held off going into the branch as long as I could. Upon entering, Ms. Tracy was the most pleasant lady who greeted me and was going above and beyond (without even knowing I was annoyed to be in there) to answer the questions I had an provide solutions for my issues. Then, I got to Ms Joselyn, who furthered the experience by being attentive, explaining certain processes, and walking me through what I needed. I might have walked in with the biggest frown that I had to even go into the branch, but I left with a smile on my face, feeling appreciated as a customer. They might have just kept me for another 20 years.
Thanks Tracy and Joselyn.”
“Patty And I'm sorry it took this long and I'm sorry if it is Patti. I live in Clawson and I love what she treated me like utmost respect. I was told by many people and customers to come to this credit union and I would love to get my credit one which rebuilt my credit to get a credit card with you guys. She was so terrific and letting me know about the perks and advantages. Thank you so much! I love my bank!!!! Go Lions”
“I would not ever touch another financial institution. Every-time I go in a Vive branch or call with a question or need help I am treated like family. Do many banks and credit unions have their phone employees in a different country not understanding local needs . When I take to a vibe agent know they are in Michigan!!!”
“I just had the best Customer Service from Adisa!!! I was desperately trying to get into the bank before they closed. I called to let them know I was coming, but a construction incident slowed my travel and made my arrival time exactly 5:00. Adisa was patient and kind! She stayed late to ensure my transaction was handled properly. She is always kind and friendly when I go to this location.
God knew I needed Adisa’s kindness today! She stayed when others would have turned their back at closing.
When you go into this branch, please let Adisa know how amazing she is!
Thank you Adisa! Thank you from the bottom of my heart to your giant heart!
God bless!”
10AM - 12:30PM
6010 Rochester Rd, Troy
Banks
“Everyone at the Macomb Hall rd branch give the utmost service, always pleasant, always willing with a smile to help me with any situation I might have. I love them all!”
“Great customer service! I feel they really are comcenred about me. I have never once called or went in to the branch and felt like they weren't going to service me with professionalism.”
“I love my bank. They are always super friendly. There's never a line, They refund your ATM fees (when you get cash out of different bank). No plexiglass between you and the tellers. Free coffee! Cool art!”
9AM - 1PM
7291 Bernice St, Center Line
Banks
“Jan is always so helpful! My daughter and I love coming to this branch and we have had many wonderful years of service with her. She is personal, friendly and quick to get the work done. Love her kindness and her laugh.”
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“I have had a few experiences going inside this branch and every one has been really great. My cashier Jaylin Willis is always so knowledgeable and educates me on all of my options when banking. This is my go to branch even though there are two more closer to home.”