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“Jake the employee spent over and hour fixing my phone. He did an absolutely amazing job. My sim card was damaged and he was able to connect an e-sim card and got my phone working again.”
“We came in today to upgrade two phones and add a new line! Jake was absolutely wonderful to work with. So patient and helpful. Best customer service we have experienced in a long time! ?”
“They help me out Big time today , help with set up and ready for my day with a new and great deal on my new phone , thanks again and will be back here again ,,, if you know you know ,,”
“Shaun was so helpful. He and his co-workers (I'm terrible with names) helped me switch from Verizon to T Mobile for less money but better service and a great deal. They were all very helpful. I'm so happy I chose to come in instead of doing everything remotely.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“This review is for Brandon, Sales Rep. at the Imlay City, MI AT & T store. I had made a mistake in helping a friend buy an iPhone without realizing that she was not able to manage navigating and using it properly. Today (8/25/25) Brandon helped us return the iPhone. He also helped get the friend's old AT & T flip phone working again since that was the phone she had been used to, but had stopped working for her. I cannot praise Brandon's customer service too highly! I had felt so bad about advising my friend incorrectly, and he made us feel very comfortable. THANK YOU, BRANDON!”