Brown's Advanced Care Medical Supplies is a trusted local provider known for good care and helpful service. Customers appreciate the staff's willingness to go the extra mile, especially when there are issues with prescriptions or supplies. The team is friendly, attentive, and willing to explain details about machines and insurance coverage. They often prepare paperwork quickly, making visits quick and efficient, with many customers out in just 15 minutes. The business has helped customers when other companies failed to respond, offering mask fittings and ensuring proper fit and satisfaction. They provide CPAP supplies at competitive prices, often costing less than other providers. The staff is accommodating, sometimes allowing family members to pick up supplies when customers can't make it before closing. Overall, Brown's Advanced Care Medical Supplies is highly recommended for their helpfulness, quick service, and willingness to go the extra mile to meet customer needs.
We have always received very good care at this office. The staff here have always gone the extra mile, especially when there has been a SNAFU with a prescription. Thank you all for all your hard work. My wife and I appreciate all that you do!
September 2023
I called to see if they had my prescription and they did . She said give me a couple hours to get the paperwork ready and check everything. She explained everything about my machine asked if I had any questions. Friendly and had the paper work ready when I got there to sign .I was out within 15 min. I would recommend... read full comment
January 2023
Great customer service. Helped me out of a bind. The staff was responsive and super helpful. Highly recommended.