Community Choice Credit Union offers a wide variety of financial products and services for both consumers and businesses, aiming to help neighbors achieve the life they desire. Many long-term members report a great customer experience, with staff described as friendly, helpful, extremely knowledgeable, and quick to resolve issues. Some customers express high satisfaction with the loan department. However, other reviews note frustrations with specific processes, such as an annual requirement for proof of insurance that is described as a hassle due to a problematic online upload system. While some issues are eventually addressed, this has led to a desire by some to refinance elsewhere. Overall, the credit union is recommended by many members who have banked there for decades.
