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June 2025 by Geraldine Harris
Great Community choices great
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June 2025 by Courtney Burgess
She was very patient, clear with her explanations of terms, rates etc. She even gave me some valuable information regarding applying in the foreseeable future. Overall my experience was pleasant.
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May 2025 by Amanda “Donna's sister” Komperda
Always a great experience working with Community Choice. Sam was fantastic helping me with my loan. Thank you CCCU!
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May 2025 by Edward Wood
As usual, Community Choice and their loan dept. knocked it out of the park for me again…love working with them…the reps are extremely knowledgeable and helpful, great customer experience!
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May 2025 by Jen Reutter
Helpful guy
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April 2025 by James Beaubien
I still have some unanswered questions I sent via e mail. It's Monday so I'll give it some time. So far so good though. Unbeknownst to me I was unaware that I have to make a visit to SOS due to refinancing my Jeep.
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April 2025 by Frederick Anderson
Awesome Customer Service!
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February 2024 by Backwoods 5.9
When you sign a paper saying do not allow overdraft, they will overdraft the hell out of your account then shut it down. Would not recommend. Absolutely TRASH bank. Needs to be shut down.
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February 2024 by Matthew Clark
Updated on 2/9/24: They did reach out to me and work to resolve the issue, I do appreciate them addressing it. I do hope they can come up with a better system for checking insurance or just not ask for it every year.I have never had a credit union harass me for proof of insurance every year for a vehicle loan like this place does. And they have a horrible online system for the proof of insurance, it takes several iterations of uploading exactly what they ask for before they finally process the proof of insurance. Save yourself the hassle and go somewhere else! I am refinancing to get away from this place as soon as interest rates are reasonable again.
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December 2023 by Rebekka Nodine
If I could give no stars I would. This is literally the WORST bank/credit union I have ever been in contact with from withholding a paycheck from an employer (which we had to go through labor and wages and a judge to get the money) to hold personal funds due to one of their employees messing up a social security number how do you do that when working with federal money? Been trying to get the money for over three weeks it’s extremely close to Christmas now and they continue to hold the funds and are now saying it’s under review for fraud but there is obviously no fraud. Have a great day and do not bank with community choice.
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November 2023 by GWEN ALLEN
I had a great team at the Parnall Rd branch that worked with me on my car loan!
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October 2023 by shelly wagar
I have been a member for more than 2 decades and will not bank anywhere else. The staff is always friendly and helpful. They are also quick to respond and resolve issues that may arise. I definitely recommend CCCU to anyone looking for a bank or credit union.
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October 2023 by Olivera Yamilka
My experience with Gloria was spectacular, good treatment, good explanation. She is the perfect person to serve clients. very nice thank you very much
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October 2023 by Amy Cooper
Grace was so amazing and so helpful. Such an easy and peaceful experience. I appreciate her and the team so much
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September 2023 by Lara Ellsworth
Bridget was awesome today. Thorough, kind, patient, explained things beautifully, and went the extra mile to prevent mixups. Mother was thrilled with solution Bridget provided. Wish someone else had helped like that months ago when mixups happened frequently. Impressed with watching other staff as I waited.
