-
May 2024 by Arron King
Everyone at TRUE has always treated me with a pleasant demeanor and has been very professional.
-
May 2024 by Shawn Vernier
Professional
-
May 2024 by michelle rose
I like the convenience of this location. But you need to fix the light above the atm. It just flashes and makes me and I'm sure others uneasy
-
April 2024 by Paul Hilson
Fast and help full service. Keep up the good work
-
April 2024 by Justin Polen
I enjoyed a loan and have one currently from these folks that I applied for another. They pulled my credit after telling me they loan on the item I am purchasing and only to be told after they pull it that unfortunately they don’t loan on that equipment. I’m very disappointed. I literally called first to ask prior to starting the process. I am not sure I’ll apply for anything here again. Hate my credit pulled for something they won’t finance anyways…
-
April 2024 by Ed Everidge
This credit union has become the worst I have see they dont answer the phone you cant get help at the drive thru office is supposed to open at 9am and does not Parnell rd is a waste of property should of build a fast food place or anything other than a credit union
-
April 2024 by Mike Wiginton
Went online and started a new account. Had to go to branch and show my ID and transfer funds into account. I filled out all the forms online with correct information. They said they were unable to open the account for some reason and needed all the information again. I have already wasted over an hour to just open this account. Save your time go anywhere else.
-
March 2024 by Kayla Phelps
I have my auto loan through them and everytime I have to pay it cost me an extra 10$ to do it online also their late fee was 20$ for .54$ Go somewhere else if you wanna save money.
-
August 2023 by Google user
I’ve never had a problem here besides when refinancing they asked me to send info and before I even could they denied it… XD saying I don’t make enough… like that’s why I’m tryna refinance also you didn’t receive my paystubs yet so how do you know…. Anyways idk how much longer imma be banking there based on these other reviews
-
August 2023 by Lord First
I’ve never had a problem here besides when refinancing they asked me to send info and before I even could they denied it… XD saying I don’t make enough… like that’s why I’m tryna refinance also you didn’t receive my paystubs yet so how do you know…. Anyways idk how much longer imma be banking there based on these other reviews
-
June 2023 by John Mcdonald
Terrible credit union, worst mortgage experience I've had up to this point. Interestingly enough, nothing but problems since the merger. I'll be glad when my house sells and I can part ways.
-
June 2023 by Shervona Bramlett
The teller downtown is very rude and does not smile or acts like she wants to be there I wish I knew her name but I just didn’t bother she needs to smile more and make her customers feel more welcome
-
April 2023 by Bradley Rose
I had both business and personal accounts with CP (and then True after the merger) for 17 years. After several months of issues with everything from IT problems to troubles with deposits and no help resolving them I closed both of my accounts. I dealt with 6 employees over a period of several months and at best they were not helpful and at worst indifferent. I also find it interesting that of the 4 employees who explained to me how to close my accounts or helped me do it, not 1 asked me why I was closing them. The worst organization I've dealt with in a very long time.
-
April 2023 by Dennis Benstead
They are like family so come on down and see what they can do for you if you have a loan from them and your behind they will work with you I know they did it for me
-
April 2023 by Jaminson Huey
Been on hold. Then wanted a call back. 2.5hrs later. Nothing...
