Home Depot in Jackson, MI, offers a wide range of home improvement products and services. The store is generally reliable, with friendly staff and a good selection of tools and hardware. Customers appreciate the online shopping options, which make purchasing easier. The store provides home services such as installation, replacement, and repair, with local contractors available to serve the 49202 area and beyond. Scheduling a free consultation is simple, either by visiting the store or calling the dedicated number. However, some shoppers have experienced issues, such as delays in delivery or difficulties with the return process. For example, one customer faced a significant delay in refrigerator delivery but received a loaner, which was appreciated. Others noted frustration with the return counter, citing errors and untrained staff, preferring to return items through mail instead. There have also been instances where online product availability did not match in-store stock, though staff members went out of their way to locate items. Despite occasional inconveniences, many customers value the helpfulness of associates and the store’s overall selection, making it a go-to place for home improvement needs.
if you're ready to build, this is the place to go. friendly staff, information is really good. I think you should be able to have no issues getting good supplies and help with anything
July 2024
A typical home Depot, didn't experience any issues. Staff was fine. I would return and recommend this store for your hardware store needs.
May 2024
Staff is always helpful and I can always find what I need in one place.
