Metro by T-Mobile receives highly positive reviews, with multiple customers stating they will never switch to another company again. The East Michigan store is specifically highlighted as elite compared to others. Reviews praise the phenomenal deals on phones, like the iPhone 11, and report great, reliable service with no dropped calls. The Wi-Fi is noted to work great and switch automatically. Customers express being very happy and having no problems for several years. A significant portion of the praise focuses on the store's amazing and helpful employees. Staff members are described as more than polite, putting customers first, and making the experience simpler. They are called informative, knowing the answers immediately without needing to research. This service creates a friendly atmosphere where customers feel welcomed and leave without any unanswered questions. One critical note mentions a dislike for the Spanish language recording when calling the store. Overall, customers are very happy with MetroPCS, having tried competitors like Cricket but returning due to terrible service and slow phones, affirming Metro as the best company hands down.
Came in to get my phone fixed and Mohamed was so helpful and understanding. He helps me Everytime I come in here. He's so awesome!! Highly recommend T Mobile on E Michigan!
March 2026
I was treated very nice. He took the time and went above and beyond too help with my needs. Great customer service!
March 2026
Today was a great experience very helpful thank you.
