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“Zach, the store manager, was amazing with customer service. Even being busy with us, he acknowledged everyone that came into the store and was very courteous. He is a wonderful asset to your store. Your customer service call line is ridiculous and Zach helped us maneuver the crazy online service.”
9AM - 8PM
1515 N W Ave, Jackson
Mobile Phones
“Nick was knowledgeable and very helpful. He answered any questions, comments, or concerns. He gave solid advice pointing us in the right direction to maximize our plan and save as much money as possible!”
“Great experience and helpful staff. Devin was fantastic and walked us through the options as we upgraded my son’s phone to the iPhone 17. We’re walking out very happy and really appreciate the great team on-site!”
“David and dallas who were working went above and beyond to help me solve my issue Iwas having with my phone. Very professional and friendly. Extremely knowledgeable about what they do. Must come here for all and every issue they will get you right!”
“The Boost store at 1000 Lansing Ave staff are global class.Over 20 years of my personal and business were stored on my phone which I dropped down two flights of metal stairs.I was devastated as to loosing so my contacts and photo memories. They gave me my life and history back.They are phone gurus.”
“Amanda was so helpful they were doing maintenance across all stores yesterday we needed 2 new phones it took hours for the system to reboot but she was so helpful n made sure we got our phones yesterday appreciate her very much ✌️”
“Came in to get my phone fixed and Mohamed was so helpful and understanding. He helps me Everytime I come in here. He's so awesome!! Highly recommend T Mobile on E Michigan!”
“Randy Lashbrook, So sorry to hear about the accident, regarding your boost mobile location!! #Crazy?? Hope to see you up and running again soon!!! I needed a new phone today, (still do) and i stopped by to see that you were closed at the moment. I seen the writing on the wall literally! lol :-( I HATE the other boost locations here in Jackson!!! #TERRIBLE You need to hurry back...you know how many phones i go though!!! lol Take care my friend!”
“I was hesitant about switching phone service but uncle chuck made it easy and comfortable. Honestly made me feel like family!!! The staff were super helpful and friendly. On top of saving me money and now having wayyyyyy better service. All around great experience and highly recommend.”
10AM - 8PM
1610 N W Ave, Jackson
Mobile Phones
“Michael Smith who works at the West Avenue Jackson, Mi store is a gem. He was helpful, patient, courteous and knowledgeable. He greeted every person who came through the door while waiting on me with a difficult issue. He was a throwback to what customer service used to be. Glad we ran into him!”
“I've been a customer here for years and I've literally never had a bad experience. The staff is always so helpful and friendly. Im very happy to be a customer here.”
“Jordan was amazing!!! I went in flustered and frustrated. Jordan calmed me down, figure out the problem and got on it. He personally called cricket and got my bill take care of. Amazing customer service and an amazing employee to cricket!!”
10:00 AM - 8:00 PM
1419 N W Ave, Jackson
Mobile Phones
“This was the 2nd Verizon store I had been to for assistance. The first was in another county. The employee there corrected my phone problem in five minutes. I wish I had asked him his name!”
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“Trent did an excellent job. He explained everything and was very nice and friendly and I can’t thank him enough. I would highly recommend this store to everybody.
Xavier did great too. This is my favorite Verizon store. They’re the best.”