PC Solutions of Michigan, LLC is highly regarded for its prompt and professional service. Customers appreciate how the staff often stays late to fix issues right away, even when arriving close to closing time. The team is known for educating customers and answering questions thoroughly, creating a positive and supportive experience. They are supportive in handling various problems, whether it’s fixing a bent piece, repairing a camera, or troubleshooting software and speed issues. Customers have praised the technicians for their knowledge, quick response, and ability to resolve problems efficiently—sometimes in just minutes. For example, a customer was helped swiftly with a camera repair while waiting in the store, and another’s printer problem was resolved in a short visit. The staff also goes above and beyond, offering free parts or advice, and making sure customers leave satisfied. While there has been some criticism about costs and wait times in certain cases, overall, PC Solutions is viewed as a reliable and professional company that provides great customer service and effective repairs. Their friendly attitude and willingness to help make them a trusted choice for computer and tech issues.
We walked in 10 minutes before closing with a bent piece and the gentlemen there stayed late to fix it right away. Every time we are in they educate my son on the issue and answers all of his questions thoroughly. I can’t say enough about how awesome the entire staff is!
September 2024
Super friendly and fast service. Keelan was awesome and so helpful when I came in with computer problems
July 2023
We took our laptop in to because the camera quit working for Zoom meetings, etc. They fixed it while we waited in a manner of minutes. And they didn’t charge us a cent. We are so grateful for such great and professional customer service!
