-
August 2025 by Alicia Kitley
I have received five different messages saying my lack was not in place correctly so as I call, they don’t have anybody on site or a phone number to reach the property manager and they tell me I have to wait for them to call me back that if my lock was not in place the correct way because The latch wouldn’t push all the way over And now I’m being told that they will within than 72 hours be cutting my lock off because it’s not on the correct way this place is a little ridiculous especially not having on site help or being able to talk to management. They have to have you wait for them to call you back. I am not very happy with this storage unit which I thought I would be until a homeless guy in the back of the fence was sitting there with a grocery cart full of stuff. Also another rental person and a guy we’re having a knockdown drag out as I was getting into my storage to put some more stuff in. This is all just ridiculous. If I didn’t have all my stuff in my unit and I would have to get another truck to move it all Iwould find a different storage pleace.
-
August 2024 by Autumn Steers
Great customer service we had some laughs and he helped me figure it all out!
-
February 2024 by David Back
My experience with Chelsie was pleasant from start to finish :) All of my questions were understood and answered clearly, and the only thing left to be desired was more time on the phone. I should’ve asked about All the units ? 4/5 I highly recommend it
-
January 2024 by Dani Bolden
Long shot here but my unit was sold... Yhey completely blew me off and wouldn't work with me .. 028 was mine and im hoping i who bought it sees this and maybe let me get my baby books and such things like that. I tried to bid on it but i eas lied to about what site it was on
-
January 2024 by Ashley Marks
Andrew was fantastic! Super helpful and very kind.
-
January 2024 by Rebecca Gaitan
Romanio was very polite and professional.
-
January 2024 by Steven Adams
Shoy, well informed
-
December 2023 by Lady Smooth One
Great team! I dealt with 2 of your team this morning. I have to say this has been the best customer service my husband and myself have had in a long time!Both Shoyan and Lachey are top notch!
-
December 2023 by Matao Porter
DAMOl was really understanding and helpful to my situation an swiftly came up with a solution to help me. Thanks
-
December 2023 by bill modzelewski
Chelsie was very helpful and was able to answer all of my questions.
-
Very professional and helpful. Damion was very helpful.
-
December 2023 by Amanda F
PETRONA was very helpful and got me the best price!
Thank you,
Amanda F
-
November 2023 by Brianna Bethel
Chelsea was an amazing receptionist! Helped us with all our needs and more!Our unit exceeds our expectations!
-
November 2023 by Justin Dansby
Shoyan was great help
-
November 2023 by Lakisha H
I called in to customer service because my unit was broken into and Shoyan helped resolve the issue for me.
