The Verizon store provides mobile, 5G home internet, and business services. Customers can schedule in-store appointments or place orders online for pickup, delivery, or shipping. Multiple reviews describe a totally different and delightful experience, with the process noted as smooth and painless. Staff are highlighted as being very informative, knowledgeable, and thorough. Representatives are praised for being patient, quick, and great at explaining options and processes to suit customer needs. The customer service is summarized as great, with reps providing all details up front. Several reviewers state they are extremely grateful, would highly recommend the store, and couldn't be happier with the service received.
This was the 2nd Verizon store I had been to for assistance. The first was in another county. The employee there corrected my phone problem in five minutes. I wish I had asked him his name!
December 2023
Switched to Verizon from T-Mobile! The process was smooth and painless! Mathew did a great job explaining the process and made sure that we are set up for success!
September 2023
Manager and new guy very helpful more than the out of state office
