Xfinity Store by Comcast

Internet Service Providers
Hours: The Xfinity Store on Boardman Road in Jackson provides services including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. Customers can also make payments or pick up and exchange equipment. The store is described as clean, nice, accommodating, and inviting. Reviews highlight a significant contrast between the in-store experience and the call center, strongly advising others to judge the company based on the store and not the call-in customer support. Staff members are consistently praised as very nice, very helpful, super nice, super helpful, diligent, decent, and knowledgeable. They thoroughly explain services, quickly assist with exchanges and setups, and provide helpful pointers. Multiple reviews specifically note that the staff is the best part of Xfinity, with agents going above and beyond to solve problems in a timely manner. Their service is credited with resolving issues caused by the call center and convincing customers to stay with the company. The store also features a kiosk for bill payments. Overall, customers report leaving with their issues resolved, feeling completely welcome, safe, secure, and glad to be using Xfinity services.

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1. Jackson, Michigan